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Company | Walsh Employment |
Address | Maryland, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Pharmaceutical Manufacturing |
Expires | 2023-08-25 |
Posted at | 9 months ago |
Senior Deputy Manager, Delivery Operations
Elkridge, MD
$175k-225k
SIGN-ON BONUS AND RELOCATION PACKAGE OFFERED!
H1-B transfer considered
In addition to…
- Health and Welfare Benefits Retirement Savings
- Great Work Environment
- Employee Discounts Career Growth Opportunities
- Paid Training Unlimited Vacation
Tremendous opportunity with one of the most recognized firms in the industry.
Long term growth opportunity with stability and rock solid fundamentals.
This role functions as the principal liaison/manager between the Account Manager who interfaces directly with the State of Maryland and the Conduent Tech team.
The keys are-
- Claims Processing experience, preferably in a government arena. i.e. Medicare/Medicaid/VA
- You will be leading a team of 10-20 individuals (approx)
- PBM certification (Pharmacy Benefits Manager) would be a HUGE plus
- Delivery Management
- Strong Project Management Experience
- IT Background with the Pharmaceutical
- Institutional Pharmacy Operations
- Soup to nuts Operations Management (i.e. Call Centre, Fulfilment etc.)
- The tech team all rolls up to this role
- Experience with Claims Processing in a large scale Pharmacy operation
- Leading service delivery experience to the client by being the point of ownership
- Acting as liaison between state and technical development/support teams
- Directing application solutions and technical teams, a retail point-of-sale prescription/pharmacy system, and managed major projects
- Taking ownership for client implementations, cross-functional strategic initiatives, and large-scale, high-impact projects
Managing resources within operations of service delivery teams (contact centers, rebate services, resources supporting technical implementation
Qualifications
- Be proficient in Microsoft Office suite
- PMP certification is a plus, not a requirement
- Provide financial trend and forecast analysis/validation
- Have large Project Management leadership experience
- Experience in Operations Leadership and Service Delivery
- Have a Bachelor’s degree in Computer Science, Engineering, or relevant
- Be adept at Knowledge managed healthcare pharmacy operations, supporting application solutions, a retail point-of-sale prescription/pharmacy system
- Have excellent communications and interpersonal skills
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