Senior Lead Business Execution Consultant - Dcbmo Transformation & Strategy

About This Role
Wells Fargo is seeking a Senior Lead Business Execution Consultant to lead and manage the transformational journey aligned to the target operating model (TOM) for the Deposit Credit Bureau Management Office (DCBMO). The Deposit Credit Bureau Management Office manages consumer credit and deposit bureau-related functions and reporting activities across consumer lending and plays a critical role in improving customer experiences and managing risk; also has oversight of the Fair Credit Reporting Act (FCRA) data usage across the company.
The DCBMO is on a journey to implement a target operating model which incorporates business process and technology changes to reduce risk, standardize how work is completed, improve the customer experience, and drive operational efficiency. This position will play a critical role in working with functional leaders to update the existing target operating model, lead the prioritization and sequencing of implementation efforts across the DCBMO functions, partner with Product Delivery stakeholders to align the project and implementation plans with the key priorities while working with technology and second line partner groups to drive the target capability adoption. In addition, this individual will also maintain and refine a capability maturity model to provide ongoing leadership view of progress towards target state.
In This Role, You Will

• Conduct strategic assessment and coordinate execution planning for onboarding additional functions and capabilities into the DCBMO operating model.
• Serve as a strategic thinker and leader to drive the implementation of the target operating model for the DCBMO transformation and align delivery with product management principles.
• Perform data driven analysis to identify opportunities and solution with DCBMO leaders to identify challenges and dependencies while working closely with the Product Manager to coordinate sequencing of implementation plan activities.
• Develop, review, and report on the transformation strategy, ensuring the strategic objectives are well understood by the leaders of the organization.
• Perform root cause analysis, drive process re-engineering and support end-to-end process mapping efforts to reduce risk and achieve operational efficiencies in transformation initiatives.
• Work within the Risk Management Framework and with Business Controls and related partners to ensure transformational activities align with previous regulatory commitments. Drive communication and vetting process where transformation may result in change or impact to those commitments.
• Maintain evergreen view of DCBMO target operating model adjusting for changes in organization, enterprise and regulatory drivers.
• Develop and coordinate executive level updates to DCBMO leadership, committees and stakeholders on roadmap, TOM, delivery milestones, capability maturity progress and other strategic planning items.
• Enhance and maintain a capability maturity framework for assessing status and progress of capability build out and ongoing enhancements.
• Partner with DCBMO leaders and stakeholders across the enterprise to understand the current operating model, identify opportunities to streamline and improve both for short-term and long-term opportunities. Recommend approaches and priorities for driving transformation.
• Create and maintain cross-departmental relationships to leverage established tools and processes where appropriate for efficiency purposes.
• Partner with various Product Management and Consumer Lending stakeholders to ensure the funding support of technology and program resources necessary to deliver the target operating model and supporting target technology solutions.

Job posting may come down early due to volume of applicants.
Required Qualifications, US

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Financial services experience
• Proven ability to influence at varying levels of the organization within a complex, matrixed environment
• Self-directed, results driven, and comfortable with ambiguity, i.e., comfortable taking a vague initiative and creating a definitive plan
• Business and technical project and/or program management experience
• Strong understanding of capability maturity framework
• Excellent verbal, written, and interpersonal communication
• Experience driving business operating model change, organizational design and technology innovation
• Experience with Product Management and Agile principles and tools (including Jira, Jira Align, Confluence, etc.)
• Experience with consumer credit bureau reporting, dispute processing and associated laws (FCRA, FACTA)
• Experience in corporate strategy, and/or management consulting at established firms in related practice areas
• Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
• Understanding of consumer financial products
• Advanced PowerPoint experience
• Proven change leader with the ability to drive multiple work streams at once as an influencer to drive for efficiency and risk reduction
• Bachelor's Degree in finance, technology, or business with emphasis on project management, process engineering or similar disciplines.
• Strong relationship management and proven leadership skills, with solid conflict management, negotiation and organizational effectiveness techniques with senior business leaders to foster and manage ongoing relationships and gain commitment to accomplish business goals
• Experience in re-engineering processes, end-to-end process mapping and diagnosing business imperatives to transform operating model
• Demonstrated ability to synthesize information, prioritize business goals and drive results with a high sense of urgency
• Experience analyzing data and creating reports and presentations for varying levels in the organization

Job Expectations:

• This position is not eligible for Visa sponsorship.
• This position offers a hybrid work schedule.

Locations:

• 2701 Wells Fargo Way - Minneapolis, MN
• San Antonio, Wiseman Blvd. - San Antonio, TX
• 2200 Concord Pike - Wilmington, DE
• 800 S Jordan Creek Parkway - West Des Moines, IA
• 1525 W. W.T. Harris Blvd. - Charlotte, NC
• 1100 Corporate Center Dr. - Raleigh, NC
• 3476 Stateview Blvd. Lakemont East B - Fort Mill, SC
• 2800 S Price Rd. - Chandler, AZ

Required locations listed above. Relocation assistance is not available for this position.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Reference Number
R-274586-6