Senior Director Of Retail

Good American are proud to be leaders in the body positivity movement. We feature women of all shapes, sizes, colors and backgrounds. Good American is advancing the body movement seen in popular culture, which has already redefined what it means to be sexy and is knocking down outdated physical stereotypes. You will join a team of seasoned fashion and digital executives and help guide the brand on its rapid growth.

Role Overview

Reporting to the CRO, the Senior Director of Retail is an integral member of the Good American leadership team who will create a high level of trust and excellence while driving vision, cohesion, and sales through our owned retail stores. The Senior Director of Retail is responsible for building and overseeing all retail store components of Good American including managing the P&L and working closely with Good American HQ and local leaders to ensure a strong operational, profitable, and results-driven environment. This role is accountable for achieving sales and KPI goals, retaining and developing client relationships, and overseeing processes and guidelines set forth by HQ to maximize our potential. Other areas of responsibility include ensuring operational excellence, training, productivity as measured by the P&L, growing our talent pipeline through proactive recruitment, selection, development, networking, and strategic succession planning. Build and lead a corporate support team to achieve revenue goals as well as professional development goals.

Responsibilities

• Identify future business needs and implement strategies to enhance brand performance.
• Develop and execute annual business plans to maximize revenue and profitability of the Retail division.
• Provides vision, direction and leadership to field.
• Collaborate with executive management to enhance brand services and deepen brand relationships. In collaboration with the other Leadership members, define the supply priorities, marketing action plan and identify the market needs.
• Recruit, develop and retain retail store leaders
• Hands on leader who will develop the retail vision and strategy from the ground up.
• Support special projects or tasks as directed by Good American HQ .
• Ability to inspire trust and motivate a retail organization
• Review store environments and KPIs to identify opportunities and coach management team to take action and achieve goals.
• Assist with driving PnL, financial budgeting and forecasting for Retail. Responsible for the cost optimization of the Retail department and for the investment strategy to improve sales revenues.
• Empower Operations, Merchandising and Visual Merchandising to lead strategy and define requirements/expectations as well as performance measures
• Partner with HR to identify skill gaps and opportunities for staff development
• Mentor and coach leaders to identify solutions and develop their managerial skills

Qualifications

• Leadership maturity: ability to inspire and command respect and bring a level of calm to the teams in order create a collaborative work environment;
• Minimum 5 years working in a store environment.
• Minimum 7-10 years managing a team.
• BA or BS degree from a four-year college or university (or equivalent amount of relevant professional experience).
• Superb communication and influencing skills;
• Minimum 7-10 years with a fast-moving specialty retailer or a national consumer goods company, preferably in apparel, fashion, footwear.
• In-depth experience at relationship management;
• Strong project management skills
• Minimum 7-10 years cross-functional management experience.
• Minimum 5 years experience opening and scaling new stores.

This role is Los Angeles based and will require a commitment of 4 days per week in office and regular travel.