Security Dispatcher Jobs

TYPE: Part-time (Day, Evening, and Overnight Shifts) Non-exempt
LOCATION: West Palm Beach Campus

SUMMARY: Perform technical communications work in support of campus safety operations.

RESPONSIBILITIES:

• Maintain the status and locations of public safety personnel, utilizing technology such as computers, radio systems, telephones, fax machines, and other communications equipment.
• Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties.
• Monitor, review, and pull footage from the University's Surveillance System.
• Position is an essential employee and may require shift, weekend, holiday, and/or overtime work.
• Access and enter sensitive data into University and Department databases as necessary for investigative purposes; enter and maintain files for property pending recovery or storage.
• Issue keys to University property out and in; enter parking decals and citations into Record Management System (RMS)
• Maintain office appearance in a manner suitable for daily operations.
• Upon given authority, activates the Emergency Notification Network (RAVE Alert).
• Keep informed of university and departmental regulations, policies, and procedures.
• Receive emergency and non-emergency calls via telephone and radio systems from the campus community or law enforcement agencies; process and evaluate information received; prioritize calls; dispatch required units and/or forward information or calls to appropriate agencies; and monitor surveillance systems.
• Create and maintain automated or manual logs for the Department of Public Safety communications activity.

QUALIFICATIONS:

• Position is an essential employee and may require shift, weekend, holiday, and/or overtime work.
• Ability to maintain confidentiality and discretion, work individually or with others, and adapt to changing circumstances.
• Strong verbal and written communication skills.
• Proficient computer skills are preferred.
• Demonstrated ability to work independently with a team and be a self-starter and self-motivated.
• Proven ability to multi-task and to remain calm and composed in high stress situations. Positions
• Must be comfortable speaking one-on-one with a wide variety of constituents of the university, and at times, city/county law enforcement.

EDUCATION AND EXPERIENCE: High school diploma or General Education degree (GED); and 1-3 months related experience and/or training; or equivalent combination of education and experience.

Job Type: Full-time

Benefits:

• Life insurance
• Health savings account
• 401(k)
• Tuition reimbursement
• Dental insurance
• Employee assistance program
• Vision insurance
• Retirement plan
• Paid time off
• 401(k) matching
• Health insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• West Palm Beach, FL: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person