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Company | VPNE Parking Solutions |
Address | Daytona Beach, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-08-31 |
Posted at | 9 months ago |
VPNE Parking Solutions is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are the parking and transportation business partnered to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our employees are energetic, friendly, and proactive in helping VPNE build its brand.
- Assign vehicles considering preventive maintenance schedules and capacity needs
- Monitor operators and trip status, making adjustments and reassignments as necessary to ensure on-time performance
- Assign stand-by or extra-board operators in the event of operator absences, increased service volumes, or to minimize service disruptions as a result of traffic, vehicle malfunctions, operator problems, and emergencies
- Assign transportation services
- Maintain check out records
- Accurately and appropriately document daily activities related to service
- Maintain an attendance log for operators and other appropriate staff
- Maintain scheduling and performance data in the event of real-time operations
- Maintain professional demeanor and appearance
- Communicate effectively with operations staff regarding scheduling or passenger issues
- Maintains two-way communication with operators, providing information on customers, cancellations, and directional assistance when necessary
- Report any staff issues to Shuttle Operations Manager
- Effectively direct employees in the performance of their duties
- Attention to detail
- Able to work as a member of the team
- Organizational and time management skills
- Excellent communication skills with the ability to adapt to changing situations and listen to feedback
- Travel requirement outside of the immediate area (as a percent) < 5%
- Ability to adapt and remain flexible in a fast-paced environment
- Demonstrate poise, tact, diplomacy, and possess sound judgment and discretion
- General knowledge of Windows-based computer operating system and Microsoft Office
- Excellent verbal and written communication skills
- Ready to use a multi-line phone system and handle multiple tasks concurrently
- Proven customer service and interpersonal skills
- Ability to interact professionally with internal and external customers on all levels and be able to work well with diverse groups
- Paid weekly
- Life insurance
- Discount programs
- Medical, Dental, Vision
- Childcare benefits
- 401K with up to a 5% match
- Short-term disability
- Accident insurance
- Commuter benefits
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