Seasonal Poolside Server Jobs

JOB SUMMARY:

Looking for Servers who are responsible for positive member interactions while serving members in a friendly and efficient manner and play an integral role in ensuring our customers have exceptional dining experiences. At all times, servers are expected to be attentive to our members’ needs, making them feel welcome, comfortable, important and relaxed. The right person will be passionate about food and service and thoroughly enjoy creating excellent experiences for our customers. The ideal candidate will have a friendly, outgoing disposition and previous experience working as a Server in a country club, restaurant or nursing home setting.

Job Tasks - not limited to the follow responsibilities:

• Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons
• Fill in for absent staff as needed
• Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
• Perform basic cleaning tasks as needed or directed by supervisor
• Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars
• Keep kitchen staff informed by noting timing of meal progression
• Promptly address customer service issues and refer customers to management when necessary
• Provide welcoming phone greeting and following Guest ordering procedures
• Properly open and pour wine at the tableside
• Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
• Convey menu information over the phone to Guests and give accurate estimate of delivery time
• Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
• Assist with special events as needed
• Adhere to grooming and appearance standards consistently
• Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return
• Respond to additional patron requirements by inquiring of needs; observing dining process
• Contribute to team effort by accomplishing related results as needed
• Prepare room/sections for service
• Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
• Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies

REPORTS TO:

Pool Food & Beverage Manager