Scheduling Specialist Jobs

The Schedule Coordinator answers incoming calls and makes outgoing calls to schedule appointments and pre-register patients for the company’s sites nationwide. Determines the needs of other calls and transfers to the appropriate personnel and ensures every customer receives the highest level of customer service.

Specific duties include, but are not limited to:

• Completes any additional job duties as assigned.
• Completes any additional job duties given by the Scheduling Manager or Scheduling Lead.
• Determines needs of customers' incoming calls on the automated call distribution system and transfers to appropriate personnel to meet their needs.
• Follows prescribed list of questions and provides standardized responses to get and give information during scheduling/pre-register calls.
• Makes outgoing calls and receives incoming calls to schedule appointments and pre-register patients based on the daily Task List.

Position Requirements:

• 1-2 years experience in medical or related field required.
• High School Diploma or equivalent experience required.
• The COVID-19 vaccination is/may be a condition of employment.
• Must have good communication and interactive skills to work with Patients, Physicians and Team Members.
• Able to work with multi-phone systems, computers and general office equipment.
• Medical scheduling experience preferred.
• All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.

Physical Requirements:

Standard office environment.

More than 50% of the time:

• See, speak and hear to be able to communicate with patients.
• Sit, stand, and walk.
• Repetitive movement of hands, arms and legs.

Less than 50% of the time:

• Carry and lift 10-20 pounds
• Climb and balance.
• Stoop, kneel or crawl.

Residents living in CA, NY, Jersey City, NJ, WA and CO click here to view pay range information.

Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.