Scheduling Coordinator - Nch Urology

The scheduling coordinator is responsible for scheduling patient surgeries/procedure. He/she is responsible for communicating, utilizing the computer system to access and enter patient data, including but not limited to communication with the patient, insurance company, hospital, etc. and status of the surgery schedule. Verifies insurance and pre-certification for patient's scheduled surgeries. Ensures patient charts are prepared prior to surgery including but not limited to any imaging and pertinent lab work. Makes arrangements for any special equipment as needed. Maintains master surgery calendar for physicians. Other duties as assigned.

Essential Duties: • Act as appointment scheduler for identified physicians in the office. • Ensures that all appointments/surgeries are scheduled appropriately and in a timely manner • Prepare all the monthly appointment lists for the physicians and management. • Ensures that all appointments are registered appropriately in the scheduling system, including patient registration, referring physician, patient and insurance information and any other information needed. • Assist in greeting patients and provide all the appropriate forms and documents to the patients for completion. Ensure that all copies are available for files and records. • Collect co-payments from the patients when a co-pay is expected. • Verifies insurance and obtains authorization as indicated. • Performs various office duties such as filing and sorting of incoming faxes. • Performs other duties as assigned. Minimum Education: • Req High school or equivalent Minimum Experience/Knowledge: • Pref 1 year Experience in health care setting preferred. • Req Demonstrated interpersonal, communication and customer service skills. • Req Skills in computer programs, Word, Excel, Powerpoint, Outlook, etc. required. • Req Able to function independently and as a member of a team. • Req Demonstrates excellent verbal and written communication skills. Required License/Certification: • Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.