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Remote Scheduling Coordinator Jobs
Recruited by Norton & Associates Inc. 9 months ago Address Kentucky, United States

Scheduling Coordinator Jobs

Company

Home Instead
Address Paducah, KY, United States
Employment type FULL_TIME
Salary
Category Individual and Family Services
Expires 2023-08-30
Posted at 9 months ago
Job Description
The Service Coordinator is expected to perform a variety of duties in the coordination of scheduling services for our clients. The Service Coordinator is responsible for scheduling clients and CAREPros SM with emphasis on creating extraordinary relationships.


Primary Responsibilities


  • Increase client loyalty to Home Instead by utilizing the consultative sales process to better meet our current client needs.
  • Demonstrate open and effective communication with the franchise owner, colleagues, CAREPros, clients and family members.
  • Recognize and capture opportunities to increase service hours to enhance and/or increase quality care.
  • Reflect the values of Noble Senior Care, (d.b.a. an independently owned and operated Home Instead franchise).
  • Some caregiving may be required.
  • Some on-call responsibilities are mandatory.
  • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
  • Create and maintain client and CAREPros schedules with an emphasis on creating high quality matches and the development of extraordinary relationships.
  • Answer incoming calls in a friendly, professional, and knowledgeable manner.