Scheduling Coordinator Jobs

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.

The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.

Role And Responsibilities

The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.

• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares patient charts.
• Performs other related duties as assigned.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Maintains professional relationship with referring offices.
• Answers the phone promptly with a smile.
• Maintains reception area in a neat and orderly condition.
• Prepares a daily schedule for each provider.
• Maintains confidentiality of all information in accordance with HIPAA.
• Assists patients as necessary.
• Manages patient flow to reduce patient wait time.
• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.

Education and Experience

• One year of customer service experience required.
• High school diploma or equivalent required.

Skills and Abilities

• Good organizational skills.
• Friendly, inviting, and professional personality and presence.
• Basic office skills such as typing and filing.
• Understanding of dental terminology.
• Attention to detail.

Core Benefits & Wellness

Medical (including Virtual Care), Dental, and Vision Coverage

Employee Assistance Program (EAP)

Uniforms/Scrubs provided

Financial Well-Being

Competitive pay, Bonus potential, and annual merit reviews

401(k) Plan w/Company Match

Health Savings Account (HSA) with HDHP health plans

Life Insurance

Basic and Supplemental Life Insurance

Spouse and Child Life Insurance

Time Off, Disability And Leave Of Absence

Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays

Employer Sponsored Short Term Disability

Long Term Disability Plan

PI225059936