Salesforce Junior Administrator Jobs

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Even in a non-clinical role, Elderplan employees have an opportunity to make a positive impact on the quality of our health plan members' lives.

Why work for MJHS?:

• Dependent Tuition Reimbursement for clinical staff!
• Generous paid time off
• Affordable medical, dental and vision coverage for employee and family members
• Sign-on Bonuses OR Student Loan Assistance for clinical staff
• Tuition Reimbursement for all full and part-time staff
• Two retirement plans! 403(b) AND Employer Paid Pension
• FREE Online RN to BSN and MSN degree programs!
• Flexible spending
• And MORE!

Responsibilities:

The Junior Salesforce Administrator will be part of a team supporting the operations on the Salesforce platform. This position will work alongside the Salesforce Systems Manager, Salesforce Developer, and Salesforce Technical Analyst, as well as other staff in the Information Services team and business departments, to realize the full capability of the Salesforce CRM platform. The Junior Salesforce Administrator is responsible for ongoing management of basic Salesforce administration and will provide day-to-day operational support to internal customers. This role partners closely with business departments to drive greater efficiencies with processes, reporting, tools, etc. to improve productivity. This is a collaborative and detail-oriented role that will interact with multiple parts of the organization and make an impact on the daily operation of the business.

Qualifications:

• Bachelors Degree in Computer Science, Mathematics, Engineering, or other related field or equivalent experience
• Strong understanding of HIPAA and other applicable regulatory requirements.
• Some knowledge of any of the following Sales, Service, Marketing, Health, and/or Experience Clouds; FSL, DocuSign and/or DemandTools are a plus
• Minimum 1-year experience in a health plan or managed care setting preferred.
• Minimum 2 years of experience with Salesforce platform is required.
• A minimum of one (1) Salesforce credential
• Previous experience working in an agile environment