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Sales Strategy & Operations Analyst, Homes (Remote)
Company | Hopper |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-08-12 |
Posted at | 10 months ago |
About The Job
- Owner – No ego. Strong ownership on doing what is right for the customer and the company
- Data Analytics – Able to manipulate data, and most importantly, translate insights into initiatives and actions for the team to execute against
- Problem-Solver – Strong, structured, and creative problem-solver in a fast-paced and highly-ambitious commercial environment. Proficient at bringing order into sophisticated situations.
- Experience – 2+ years of relevant work experience and a track record of building innovative solutions to real-world problems in a rapidly scaling business organisation.
- Self-Starter – Proactive and focused operator who is comfortable working with minimal guidance, ambiguity, and the challenge of rapidly evolving goals. Someone who understands how to prioritise, and finds ways to make things happen.
- Communication – Clear and coherent communicator who is able to convey technical work to a non-technical audience effectively
- Understanding of Tools – Prior use and proficiency in Amplitude, Google BigQuery, SQL, and Salesforce
- Domain Experience – A mix of consulting/banking and operational roles, preferably in sales operations or business intelligence functions
- Industry Experience – Experience in the short-term rental market and a keen understanding of industry dynamics (eg. availability, pricing, connectivity, etc.)
- Reporting – Support a rapidly scaling sales organisation by providing clear and accurate reporting, through dashboards and reports, for both internal and external audiences
- Acquisition – Work collaboratively to analyse market data and direct acquisition efforts towards properties that align with our customers’ needs
- Tooling – Build best-in-class workflows and automations in Salesforce (and other tools) to maximise the output and speed of the commercial team
- Process Design – Design and implement improvements to ensure that the mechanisms of the supply team are always optimised for the achievement of north-star objectives
- Revenue Optimisation – Understand drivers of performance and collaborate with the Account Management team to leverage data in order to optimise the performance of our suppliers, and thereby grow Hopper’s revenue (eg. availability maximisation, price competitiveness, portfolio growth, listing quality etc.)
- Partner Operations – Dive deep into supplier performance and make their partnership with Hopper the best in the industry - from fast and seamless onboarding to full-service account management
- Data Analytics & Insights – Proactively lead analytical projects to drive the ongoing effectiveness of the Homes Supply Team. Deliver quantitative and qualitative insights to drive business decisions both large and small
- Well-funded and proven startup with large ambitions, competitive salary and stock options
- Unlimited PTO
- Entrepreneurial culture where pushing limits and taking risks is everyday business
- Small, dynamic teams = massive impact
- WeWork All Access Pass OR Work-from-home stipend
- 100% employer paid medical, dental, vision, disability and life insurance plans
- Open communication with management and company leadership
- Access to a 401k (US) or Retirement Savings Plan (Canada)
- Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.
- Recognized as one of the world’s most innovative companies by Fast Company four years in a row, Hopper has been downloaded over 80 million times and continues to have millions of new installs each month.
- Given the success of its fintech products, Hopper launched a B2B initiative called Hopper Cloud in late 2021. Through this partnership program, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory. As its first Hopper Cloud partnership,
- Hopper sold around $4 billion in travel and travel fintech in 2022, up nearly 3X over 2021. In 2022, Hopper increased its revenue 2.5X year-over year.
- Hopper has raised over $700 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace.
- The company’s bespoke fintech products, such as Flight Disruption Guarantee and Price Freeze, now represent 30-40% of Hopper’s total app revenue.
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