Sales Operations Analyst Jobs

Performance Health is seeking a Sales Operations Analyst to join our Medco Sports team. In this role, you will be responsible for taking ownership of projects and processes to meet and exceed customer's needs. This role will offer process improvements as needed and necessary.

Essential Job Duties & Responsibilities

• Provide analytical support and make recommendations to the Medco and Dealer Management Group (DMG) business, including but not limited to:

- Order and Shipment analytics at the business unit, vendor, and customer level

- Inventory analytics to ensure adequate customer service levels

- Commercial Initiative KPI analytics

• Respond appropriately to all inbound calls (emails), meeting customer (stakeholder) needs for quick and accurate response
• Research and resolve issues that arise, working cross functionally as the liaison for Medco and DMG
• Works with leadership to ensure analytics are completed timely and accurately
• Works cross functionally on department initiatives to improve the customer experience
• Performs other duties as assigned
• Maintains in-depth working knowledge of Performance Health systems and processes
• Develop processes and documentation to streamline monthly reporting and analytical needs
• Acts as a liaison with vendors, sales reps, sales managers, customer service and other departments in the company to enable strategic priorities

Job Qualifications

• Ability to analyze data, identify trends and make useful recommendations for business decisions
• Promotes and maintains positive internal and external customer relations
• Ability to travel 10-15% of the time, including overnight travel
• Strong analytical, problem solving, logical thinking, and intuitive skills
• Bachelor’s degree in Business or related field
• Excellent computer and data entry skills including high level of proficiency in Excel, Access and other databases
• Focus on accuracy, organization and attention to detail
• 3 - 5 years of experience in data analyst role or sales analyst role
• Ability to effectively partner and collaborate with multiple internal departments

Benefits

• Our benefits include healthcare; insurance benefits; retirement programs; paid time off plans; family and parenting leaves; wellness programs; discount purchase programs.
• This is a full-time position with an annual salary of $70,000 - $85,000 plus benefits.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Performance Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity, sexual orientation, race, color, religion, national origin, disability status, protected Veteran status, age, genetic information, and any other characteristic protected by law.