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Sales Director- Customer Experience & Contact Centre Markets - Dallas - Us
Company | Acqueon |
Address | Dallas, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-10-09 |
Posted at | 1 year ago |
Who We Are...
Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty.
At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.
We are we looking for...
Acqueon is actively looking for Sales Directors who have at 5+ years in the Cisco, AWS, Twilio or NICE/Incontact ecosystem and are, generally, subject matter experts in all things contact center. We are looking for a Sales Directors with ambitions to develop sales funnels across the United States by building deep relationships with Contact Center Specialists & Technical Solution Architects to sell new, greenfield, logos and mine the existing contact center installed base for upsell opportunities.
As a Sales Director in Acqueon you will….
Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty.
At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.
We are we looking for...
Acqueon is actively looking for Sales Directors who have at 5+ years in the Cisco, AWS, Twilio or NICE/Incontact ecosystem and are, generally, subject matter experts in all things contact center. We are looking for a Sales Directors with ambitions to develop sales funnels across the United States by building deep relationships with Contact Center Specialists & Technical Solution Architects to sell new, greenfield, logos and mine the existing contact center installed base for upsell opportunities.
As a Sales Director in Acqueon you will….
- Continuous learning about Acqueon offerings, successes, and business ecosystem in order to share and bring insights to ATPs, and prospects
- Collaborate with dedicated Acqueon BDM resources to target sellers, specialists, and prospects
- Develop and perform strategic prospecting activities to generate pipeline and grow territory.
- Develop strong internal working relationships with key stakeholders across Pre-Sales, Customer Success, Professional Services, Marketing, and Product to create solutions for prospects that drive new revenue.
- Understand and be able to effectively communicate the benefits of Acqueon products and solutions at all levels of Advanced Technology Partners (ATP), and prospects.
- Develop and manage territory prospect accounts in the regions of the US with a focus on new logo
- Using Salesforce effectively perform sales forecasting in a monthly, quarterly, and annual planning rhythm for your accounts with high levels of predictability, quality, and accuracy
- Omni – Channel Communications
- Must have a proven track record of over-achieving revenue targets in sales.
- Contact center infrastructure, Premise & Cloud
- Strong solution selling background by creating relevant use cases, lead complex sales cycles.
- Strong passion for customer happiness and for revenue and growth.
- Proactive, outbound customer engagement/Campaign Management
- Proven track record in delivering successful customer outcomes, and new customer acquisition in In-contact center ecosystems (e.g., Cisco, AWS, Twilio or NICE)
- Excellent leadership and communications skills required
- A passionate new business (hunter) sales professional relentless in finding new opportunities
- CRM, EHR and case management systems
- Experience selling to CxO suite. High comfort level working with all levels of an organization, including C-suite. Must possess a significant roster of enterprise C-Suite and VP level contacts.
- Functional Knowledge of:
- Must be an accomplished enterprise sales hunter and subject matter expert in Customer Experience and Contact Center solutions with 5+ years of experience.
- Experience in working collaboratively with ATPs to design and deliver effective business proposals.
- Proven self-starter and a relentless collaborator with a highly professional work ethic
- Willingness and the ability to travel extensively
- AI, CDP, and Analytics
- Self-service, AI/agent assistant, and virtual agent
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