Register
Recruit Create CV

Contact Centre Technology Project Manager Jobs

Contact Centre Representative: Gec Educator - Remote
By Lululemon At , $16.65 - $23.43 an hour
A hardwired internet speed with a minimum of 50Mbps orgreater is a role requirement. Hotspots dial-up and wirelessconnectivity aren't allowed.
Employees must use lululemon provided devices, not personal devices.
Must be able to work from their place of residence that is a quiet, distraction-freeenvironment
Recommended connection should have less than 120ms of latency (ping)
We are currently hiring into the following shift rotations:
As a GEC Educator, you will:
Project Manager, Food Contact Regulatory (Remote)
By RemoteWorker US At Boca Raton, FL, United States

Position: Project Manager, Food Contact Regulatory Location : Remote Who We Are and What We Do? Intertek Assuris provides consultation and research services to global, brand-name companies involved in ...

Project Manager, Global Contact Centers
By Live Nation At , Remote
Develop realistic and comprehensive project plans encompassing scheduling/task management, budget management, communications, and risk management.
Help define and manage program/project management processes utilizing industry best practices that help the company become more effective.
Able to communicate effectively at all levels of the organization including business stakeholders, senior management, peers and the project team.
Experience working with structured change development methodologies with an emphasis on an iterative approach. Exposure to Agile methodologies is a plus.
General understanding of web technologies, quality assurance, and user experience design.
Extensive experience with Microsoft Suite.
Technology Project Manager Jobs
By CorDx At Atlanta, GA, United States
Communication skills for overseeing staff and working with other management personnel
Ensure products have the support of upper management
Proven work experience as an Technology Project Manager or similar role
Relevant training and/or certifications as an Technology Project Manager
Coordinate work with other managers and staff
Analytical skills for evaluating information carefully and solving complex problems
Technology Project Manager Jobs
By Southwest Airlines At , Dallas, 75235, Tx $107,650 - $119,600 a year

Explore more Benefits you’ll love:

Pay amount does not guarantee employment for any particular period of time

Sales Director- Customer Experience & Contact Centre Markets - Dallas - Us
By Acqueon At Dallas, TX, United States
CRM, EHR and case management systems
Proactive, outbound customer engagement/Campaign Management
Develop and manage territory prospect accounts in the regions of the US with a focus on new logo
Continuous learning about Acqueon offerings, successes, and business ecosystem in order to share and bring insights to ATPs, and prospects
Excellent leadership and communications skills required
Experience in working collaboratively with ATPs to design and deliver effective business proposals.

Are you looking for an exciting opportunity to lead a cutting-edge technology project in a fast-paced contact centre environment? We are looking for an experienced Project Manager to join our team and manage the implementation of a new contact centre technology platform. You will be responsible for overseeing the entire project from start to finish, ensuring that all deadlines are met and that the project is delivered on time and within budget. If you have the skills and experience to take on this challenge, we want to hear from you!

Overview A Contact Centre Technology Project Manager is responsible for managing the implementation of contact centre technology projects. This includes developing project plans, coordinating resources, and ensuring that projects are completed on time and within budget. The Contact Centre Technology Project Manager must have a strong understanding of contact centre technology and be able to effectively communicate with stakeholders. Detailed Job Description

The Contact Centre Technology Project Manager is responsible for managing the implementation of contact centre technology projects. This includes developing project plans, coordinating resources, and ensuring that projects are completed on time and within budget. The Contact Centre Technology Project Manager must have a strong understanding of contact centre technology and be able to effectively communicate with stakeholders. The Contact Centre Technology Project Manager will be responsible for:

• Developing project plans and timelines
• Coordinating resources and activities
• Monitoring project progress and ensuring that deadlines are met
• Troubleshooting and resolving any issues that arise
• Communicating project status to stakeholders
• Ensuring that projects are completed on time and within budget
• Providing training and support to users
Job Skills Required
• Excellent communication and interpersonal skills
• Strong organizational and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of contact centre technology
• Ability to manage multiple projects simultaneously
• Knowledge of project management principles and practices
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in contact centre technology
• Project Management Professional (PMP) certification
• Experience with contact centre technology platforms such as Avaya, Cisco, Genesys, etc.
Job Knowledge
• Knowledge of contact centre technology
• Knowledge of project management principles and practices
• Knowledge of contact centre technology platforms such as Avaya, Cisco, Genesys, etc.
Job Experience
• 5+ years of experience in contact centre technology
• Experience with contact centre technology platforms such as Avaya, Cisco, Genesys, etc.
Job Responsibilities
• Developing project plans and timelines
• Coordinating resources and activities
• Monitoring project progress and ensuring that deadlines are met
• Troubleshooting and resolving any issues that arise
• Communicating project status to stakeholders
• Ensuring that projects are completed on time and within budget
• Providing training and support to users