Safety & Security Officer Jobs

Responsible for the safety and security of ZNE’s visitors, staff, collection and property. The ability to abide by and utilize security protocols as identified. Successful completion of all departmental training. Ability to complete required security forms and logs in an accurate and timely fashion. Must be able to effectively communicate with Zoo New England employees, guests, and vendors while providing security-related services. Must have a professional, pleasant, and respectful demeanor in the course of providing security services to employees, guests, and vendors. Responsible for enforcing company policies throughout the Zoos as required. Must be able to work at both the Franklin Park Zoo in Boston and the Stone Zoo in Stoneham, MA.

Duties & Responsibilities

• Perform all other duties pertaining to my carrier.
• Ensure all safety and security assets all cleaned and function properly. eg, Security vehicle, Communication radio and phone, Security booth, and Package room.
• Participate in all departmental and Zoo-wide training programs.
• Report any and all situations that are out-of-the-norm.
• Respond to all emergencies.
• Maintain a highly visible patrol of Zoo grounds with Morse Watchmen System.
• Lock/unlock buildings or gates as needed.
• Perform any additional duties as required by the Security Supervisor or Security Manager.
• Report any safety or hazard concerns to Security Supervisor.
• Assist guests and staff as necessary.
• Report all safety/fire hazards to the Security Manager or Site Security Supervisor through Daily Activity Log.
• Issue and Maintain employee IDs.
• Maintain a professional appearance and attitude at all times.
• Follow all departmental policies/procedures and orders.
• Enforce all Company traffic rules.
• Write clear and concise Incident Reports and complete Daily Activity Logs.
• Notify appropriate personnel and departments of incidents and/or problems.
• Must have the availability to Work Holidays, Weekends, and Nights.
• Enforce all Company policies and procedures and report all violations to the immediate supervisor.
• Escort or drive motor vehicles to transport money and valuables to prevent theft and ensure safe delivery.
• Ability to work in adverse weather conditions for prolong periods of time.

Minimum Job Requirements

• High School diploma or GED
• Strong Computer Skills.
• Ability to lift 50 pounds regularly
• Must be dependable, trustworthy, and reliable.
• Confident in own abilities to perform the duties required.
• Ability to work flexible hours, weekends, and holidays.
• Able to communicate effectively, both written and verbal.
• Must remain alert at all times while on duty.
• Ability to work in adverse weather.
• Ability to follow directions, both written and verbal. Capable of making sound judgments.
• Ability to maintain emotional control in all situations.
• Valid Driver’s license in good standing.
• Ability to remain calm in an emergency/crisis situation.
• Reliable means of communication for emergencies (i.e., telephone, pager, etc.)
• An understanding of the use of a two-way radio system. .

Preferred Job Requirements

• Current First Aid and CPR certifications.
• Report writing experience.
• Capable of deductive reasoning.
• 3 years’ experience in Security, Law Enforcement, or Military.
• Previous training in self-defense, baton, OC, etc
• Meet all of the minimum requirements.

Zoo New England is an Equal Opportunity Employer by Choice

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