Assists employees by responding to inquiries and resolving issues or complaints regarding issuance of personnel badges and hangtags. Provides excellent customer service and may provide patrol duties as needed.

Minimum Education and/or Training:

State the minimum education and/or training required.

• High school diploma/GED required

Minimum Experience:

State the minimum years of experience required to do this job successfully.

• 6 months prior experience in a security program, police organization, military branch, or conflict counseling is required. Experience in data entry and working in emergency situations and fast pace stressful environment.

Licensure, Registration and/or Certification Required by Law:

List any licensure or certification REQUIRED and/or PREFERRED by federal or state law to do the job.

Licensure, Registration and/or Certification Required by SJCRH Only:

List any licensure or certification REQUIRED and/or PREFERRED by St. Jude to do the job.

• LSGO-TN (Licensed Security Guard/Officer-Tennessee) Must attain Licensed Security Guard/Officer certification for the State of Tennessee within 60 days of employment.
• LC: DLD-TN or DLD-ARK or DLD-MISS or DLD-RESIDE. A valid driver’s license from the employee’s state of residence and be insurable by St. Jude’s insurance carrier may be required.

Physical Demands and Working Conditions:

List any Physical Demand required of the job (such as the ability to lift 50 pounds)

• Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time as business needs dictate.
• This position may require working outdoors in all weather conditions, withstand exposure to inclement weather.
• This job description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Must maintain the ability to move about the workspace to access work surface and shelves, cabinets, drawers, and equipment that are at, below or above the work surface.
• An essential function of the job is to be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
• A valid driver’s license is required.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical demands are in excess of those for sedentary work and officers must be able to remain on feet for extended periods of time, as well as stoop, kneel, crouch, lift, carry, push, pull, climb, balance, walk, and run. Run moderate distances and/or go up and /or down flights of steps; read, interpret, and understand St. Jude Children’s policies and procedures.
• The employee must frequently lift and/or move up to 50 pounds.
• The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.
• Successfully complete a physical/health screening examination by Occupational Health, which includes a drug screening; successfully meet and maintain Campus Safety and Security physical requirements.
• Must pass a criminal background investigation; have and maintain a clean motor vehicle driving record.

Other Information