Retail Golf Equipment Sales Associate

If golf is your passion, you’ll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip golfers of all levels to better their game.

If you are ready to make a difference and take the next step in your career, apply to join our team today!

WHAT YOU'LL DO IN THIS ROLE

ROLE RESPONSIBILITIES:

SERVICES:

• Demonstrate knowledge of all vendors equipment including heads, shafts, and grips.
• Aides athletes by ascertaining their needs and directing them to the golf services area that most effectively meets their needs.
• Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested.
• Ensures each customer receives exceptional service leading to maximized sales by finding the right products, providing creative solutions, and resulting in dramatically improved performance
• Support store services sales by educating the customer on the benefits of club fittings and club repair services available.
• Make equipment and accessory recommendations tailored to the customer.

OPERATIONS:

• Increase store revenue and profitability through a proven process.
• Participate in merchandise sets, replenishment and recovery processes, pricing and signing execution, etc., to ensure that established presentation standards are met and maintained.
• Assist in achieving the store shrinkage goal by ensuring that all merchandise used for display is properly handled and accounted for at all times.

OTHER

• Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Take an all-hands-on-deck approach to support the team
• Promote Company programs including but not limited to, ScoreCard loyalty, product warranty, private label credit card enrollment, etc.
• Maintain and participates in all recovery and cleanliness standards.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

• Customer-Focus
• Collaborative
• Decision-Quality/Decision-Making Abilities
• Action-Oriented
• Ensures Accountability
• Instills Trust

WHAT WE'RE LOOKING FOR:

• Associates degree or technical diploma in the Golf industry preferred
• Golf fitting experience preferred
• Golf industry experience preferred

• Golf fitting experience preferred
• Golf industry experience preferred
• Associates degree or technical diploma in the Golf industry preferred