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Company | Nestlé Nespresso SA |
Address | Miami, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Food and Beverage Services |
Expires | 2023-10-12 |
Posted at | 7 months ago |
At Nespresso we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. We're committed to delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with first-rate opportunities to push the boundaries of coffee exploration.
- Be an agile coffee expert. You bring the passion, we provide the training, and you share it with the customer.
- Drive personalized coffee experiences by using storytelling to share your knowledge of our coffee and our sustainability practices with customers.
- Care about safety. We are determined to create a safe, healthy environment for our employees and customers.
- Act as Manager on Duty (MOD), lead by example. Be an advocate for your team by driving sales and service performance through coaching and training.
- Collaborate - whether it’s assisting with cleaning, organizing stock or innovating a better way of doing things. Share your feedback and ideas to contribute to our overall success.
- Instrumental in executing retail operational procedures and best practices within the boutique to elevate the customer experience.
- Cultivate respectful customer relationships. Though many customers shop online these days, the store is where we meet many of our customers for the first time.
- High comfort level with people interactions; soliciting customers, owning the customer experience and closing a sale by bringing product to life
- 2+ years’ experience in retail, direct customer sales and service or hospitality preferred
- Strong communication and storytelling skills
- Ability and willingness to work flex hours including but not limited to opening and closing shifts, Saturday or Sunday shifts, and holidays
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