Restaurant / Room Service Server

Come join our dynamic team at the beautiful Holiday Inn & Suites Orlando Airport Hotel (5750 T. G. Lee Blvd)!

OPEN INTERVIEWS - EVERY WEDNESDAY

Just walk in! No Phone calls please.

• Medical, Dental and Vision Insurance
• Up to 15 PTO Days per year for FT and PT!
• Pet Insurance
• Brand Travel Discounts
• Monthly and Referral Bonus
• 401k
• Great starting pay and flexible shifts!
• Critical Illness and Accident Insurances

Barista Server

Looking for somebody to work in the early morning hours as a Barista and breakfast/room service server. Be ready to help our guests wake up with serving coffee and grab & go breakfast items until full breakfast hours start. Must be independent and good at multi tasking.

Education & Experience:

High school diploma or equivalent and/or experience in a hotel or a related field preferred

Physical Requirements:

• Ability to stand during entire shift.
• Must be able to maneuver throughout the dining area while carrying full trays of food and beverages.
• Light work – Exerting up to 30 pounds of force occasionally, and/or up to 15 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Flexible and long hours sometimes required.

Mental Requirements:

• Must be able to work and understand financial information and data, and basic arithmetic functions.
• Must be effective in handling problems in the workplace, including, preventing, identifying and solving problems as necessary.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations, including ability to handle guest objections and disputes to satisfactory results.
• Must maintain composure and objectivity under pressure.

DUTIES & FUNCTIONS

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Essential:

• Have a thorough knowledge of menus and current specials in applicable outlets.
• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Set-up and break down buffet.
• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Replenish buffet items as needed.
• Be familiar with fire extinguishers, locations and know how to use them.
• Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
• Deliver food to Restaurant Floor or Banquet Rooms.
• Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
• Ensure that all tables and side stands are kept stocked, tidy, and clean.
• Breakdown trays of soiled dishes and linen in the dish-room according to established standards.
• Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
• Answer the telephone according to standards.
• Always maintain a warm and friendly demeanor.
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Everwood Hospitality standards, as required by scheduling, which will vary according to the needs of the hotel.
• Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).

Marginal:

• Attend meetings/training as required by management.
• Perform other duties as requested by management.