Resource Management Specialist/Supervisor

We are looking for a Resource Management Specialist/supervisor to join our Resource Management group. As a RM, you will be responsible for providing excellent client service. Our firm provides excellent compensation, benefits, wellness initiatives, and a strong career path for high performing professionals.

NOTE: This is a remote role

Responsibilities:

• Manage staffing allocation while working with the engagement teams to determine appropriate staffing and profitability
• Maintain Resource Management tools such as Scheduling systems, email folders, Teams, etc.
• Train others on scheduling systems and processes
• Develop and implement staffing strategies for your assigned practice
• Maintain an understanding of key skills needed, team members’ career aspirations and current skill sets, to align employees to engagement staffing needs
• Communication with all levels, from staff through partners
• Utilize Resource Management systems to generate and analyze reporting documents
• Work on multiple moving pieces to complete scheduling assignments
• Act as the day-to-day contact for managers and staff regarding general firm and resource topics
• Additional clerical and administrative functions

Qualifications:

• Must have excellent interpersonal and communication skills
• Must have the ability to exercise discretion and maintain confidentiality
• Must have strong technology skills, must be able to learn new systems quickly
• Must have strong ability to multitask and work on multiple projects at once
• Detail-oriented with strong analytical and diagnostic skills
• Project Management experience a plus.
• XCM experience a plus
• Must have strong organizational skills
• STAR scheduling knowledge a plus.
• Advanced Microsoft Excel skills including pivot tables, v-lookups and complex formulas
• Must be able to work in a fast paced, high-volume environment
• Must have strong teamwork skills
• Minimum four years recent resource management or client services experience; preferably within a professional services firm or similar environment

What we offer:

• Competitive Base Salary
• Customized learning and development opportunities and continuing professional education both in-house and virtually
• Ability to work in a growing, dynamic, employee-centric firm that values your unique contribution
• Hybrid, flex, and remote work opportunities available
• Medical, Dental, and Vision Insurance, with the ability to defray the employee contribution by engaging in our wellness initiatives
• Generous Paid Time off, including Summer Fridays
• Employer contribution to Life Insurance, and 401(k) plan