Front Desk Agent Jobs

Front Desk Agent\ ID\ \ 2023-2980\ \ \ \ \ Category\ Administrative/Clerical

\ \ Position Type\ Regular Full-Time\ Property Description\ \ Snowpine Lodge is a luxurious mountain resort nestled in the picturesque Alta Ski Area of Utah, offering an extraordinary work environment for those who love the outdoors and hospitality. As a job applicant, joining the team at Snowpine Lodge means being part of a world-class property known for its breathtaking mountain views, unparalleled skiing, and exceptional service. The lodge offers a range of employment opportunities, from guest services to culinary and recreation, providing a diverse and rewarding career path. Snowpine Lodge is committed to creating a warm and welcoming work culture that values teamwork, professionalism, and outstanding guest experiences. Employees can expect to work in a stunning alpine setting, where they can showcase their skills, immerse themselves in the mountain lifestyle, and create unforgettable experiences for guests. Joining the team at Snowpine Lodge presents a unique opportunity to be part of a renowned mountain resort that offers a truly memorable experience for both guests and team members alike.\ \ \ \ \ \ Overview\ \ Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.\ Summary:\ Provide exceptional customer service, creating a positive first impression for guests\

• Strong problem-solving abilities and the ability to remain calm under pressure\
• Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy\
• Previous cash handling experience required\
• Outstanding organizational and multitasking skills\
• Handle cash and credit card transactions accurately\
• Previous experience in a customer service role, preferably in a hotel or hospitality environment\
• High School diploma or equivalent\ \ \ \ \ \ Benefits\ \ Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.
• Proficiency in computer systems and knowledge of hotel property management software\
• Collaborate with other departments to ensure seamless guest experiences\
• Maintain a clean and organized front desk area\
• Availability to work flexible schedules, including evenings, weekends, and holidays\
• Assist guests with recommendations and information about local attractions, dining options, and hotel amenities\
• Excellent communication and interpersonal skills\
• Demonstrate a strong attention to detail and a proactive approach to guest satisfaction\ Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests\' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!\ \ \ \ \ \ Qualifications\ \
• Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency\

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners\' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company\'s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals:... For full info follow application link.\ \ EOE/AA- Minorities/Females/Vet/Disability/Gender Ide ntity/Sexual Orientation. Davidson Hospitality Group is a drug free workplace. Pre-employment drug test, background check, and job assessment required.