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Company

Steneral Consulting
Address United States
Employment type FULL_TIME
Salary
Category IT Services and IT Consulting
Expires 2024-01-15
Posted at 9 months ago
Job Description
Network Admin/Helpdesk


Remote


Seeking a Network Administrator to support the DHS. Candidate will be responsible to provide tier-1 support within a data center environment. Responsibilities include initial troubleshooting, opening and tracking service tickets, escalating issues, and maintaining communication with customer until issue resolution. Candidate must possess or be able to obtain a DHS security clearance.


Role Requirements


  • Familiarity with the Cisco Command Line Interface (CLI)
  • Strong understanding of basic routing and switching technologies to include: Ethernet switching, Virtual LAN, 802.1q Tagging, LACP, IP subnetting, and IP routing.
  • Basic network troubleshooting skills to resolve IP reachability, DHCP, and DNS issues.
  • Experience with ServiceNow, Remedy or equivalent ticketing systems.


Desired Experience


  • Cisco ACI
  • VXLAN
  • Active Department of Homeland Security clearance
  • IP routing protocols
  • Cisco Certified Network Associate (CCNA) certification
  • Cisco Nexus platform