Remote Membership Sales Advisor - (Contract, Entry Level)

We’re quickly expanding our member base, and looking to bring on a motivated professional to support our growth efforts. In this remote Sales Agent role, you will be responsible for calling and messaging potential members after they have expressed an interest in joining Forward. This position is integral in scaling Forward’s ability to reach new members, grow its impact and take steps toward the company's mission of providing high quality healthcare to a billion people across the globe.

*We are currently not hiring residents of CA, and non-US residents*

What You'll Do:

• Understand potential members' unmet needs, and show how a Forward membership can be the solution
• Build trust of potential members by showing genuine concern for the well-being of the person
• Help reach the sales and growth objectives that are critical to the success of the company
• Convey the value of the Forward membership efficiently and handle potential objections to sign up new members over the phone
• Engage with prospective members over the phone and via text messages

You Are:

• Personable. You easily establish relationships, develop rapport with a variety of people, and can confidently ask for the close.
• Independent. You will have the ability to build your own schedule to your liking, subject to shift availability. You will also be responsible for meeting the sales objectives set by the Growth team.
• Flexible. This is a 100% remote position, with the expectation of a minimum 15 hours per week and no cap on the maximum hours worked. Weekend and weekly night shifts, along with shifts during business hours, are available.
• Competitive and driven. You are passionate about innovating to reach your goals and will do whatever it takes to achieve them.
• Persuasive. You’re a good listener, you’re prepared for every conversation, and you know when and how to be persistent.
• Passionate about helping people. Experience in a call center, customer service, or sales role is a big plus.
• Agile. You are excited about improving our processes, and you adapt quickly to feedback and new training modules as we expand our offerings and services.
• A strong communicator. Exceptional written and verbal communication skills are a must.

TECHNICAL REQUIREMENTS

Internet: You must have wired or wifi connectivity, with download speed minimum of 5.0 Mbps and upload speed minimum of 3.0 Mbps

Mobile device: You will need to install a few programs on a personal phone or tablet for authentication purposes. This device should be running Android iOS 8+ or iOS 12+

Computer: You need to provide your own laptop or desktop with a monitor capable of displaying 1920 x 1080 pixels, and a sound card installed for use with speakers or headphones. Your device should meet the following requirements:

Processor

ChromeOS: Intel Pentium

Non-ChromeOS: Apple M1, Intel i3, AMD Ryzen, or better

Memory

ChromeOS: 4GB of RAM or better

Non-ChromeOS: 6 GB of RAM or better

Operating System

ChromeOS: no minimum

MacOS

Windows 10 or better

Browser

Google Chrome (latest version), Safari (latest version), or Internet Explorer 11

Please let us know during the interview process if you have concerns with any of these requirements.