Remote Data Entry Technician - 7:00 Am-3:30 Pm Est

Symbria Rx Services is seeking a team oriented, experienced Data Entry Technician who shares our commitment to ensuring the health and wellness of seniors. As one of the few 100% employee-owned companies in healthcare, our business practices are guided strictly by the values to which our employee owners are committed to. For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.

Position Summary

The primary purpose of this position is computer data entry of prescription orders and medical records.

Working Hours

• Process all new and refill prescriptions.
• General computer knowledge including Microsoft Office Word, Excel and Outlook.
• Contact client for verification of orders as needed.
• May assist with research of lost or missing orders per internal department requests.
• Excellent customer service, interpersonal, verbal and written communication skills.
• Answer incoming calls promptly and provide high standard of customer service to the client.
• May provide backup support to other pharmacy groups based on business needs or production levels.
• 700 AM-330 PM EST
• Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
• Work collaboratively with other team members and manager to ensure that best practices are shared.
• Document correspondence and follow up in the system.
• Must be able to work weekends, holidays and alternate shifts for PTO/staffing coverages as 24/7/365 operational needs dictate.
• Contact physician’s office as needed for refill authorization.
• Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
• Pharmacy Technician License and/or Certification (CPhT) as per State requirements.
• High School diploma or general education degree (GED).
• Initiate and document correspondence and follow up in system.
• Prepare audit sheets and provide feedback to manager.

Qualifications Preferred

• Strong knowledge of Brand/Generic drugs and medical terminology.
• Pharmacy data entry experience; minimum one year.

Why work at Symbria?

• 100% employee-owned company through an Employee Stock Ownership Plan, also known as an ESOP. You, along with your co-workers, have an ownership stake in this company!
• Full-time employees are eligible for medical, dental, vision, life insurance, short/long term disability, flexible spending accounts (FSA), Paid Time Off (PTO) and Yearly Tuition Reimbursement.
• 401(k) & Roth 401(k) plans
• Employee Assistance Program
• Competitive compensation
• ESOP retirement plan

EOE