Remote Customer Service Representative

Advocacy Solutions is a growing and diverse company. We help individuals throughout the United States receive Social Security Disability Payments. We have an excellent reputation in the disability community. We offer a collegial work environment, competitive salary, excellent benefits, and the ability to grow through performance-based incentives.

Description of responsibilities:

• Answering inbound current clients while sitting at a desk for an 8-hour shift
• Transferring calls to appropriate department when needed
• Adding notes into the client files when needed

Pay: $16.00 per hour

Location: Remote (Work from Home)

Work hours: 8am - 5pm EST (with one hour for lunch daily)

Required experience:

• Have a minimum of one year of office experience.
• Prior experience answering and transferring telephone calls.

Required skills:

• Must have attention to detail
• Demonstrate a desire to help people
• Must be able to sit for a long periods of time
• High school diploma or G.E.D.
• Have an interest in long-term employment
• Must be proficient in the use of today's technology including Microsoft Office Suite
• Must be able to lift up to 20 pounds
• Must have solid reading, writing, and verbal communication skills
• Minimum typing speed of 35 WPM (must pass a typing test)