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Client Services Specialist Jobs
Company | Bond Vet |
Address | Washington, DC, United States |
Employment type | FULL_TIME |
Salary | |
Category | Veterinary Services |
Expires | 2023-06-21 |
Posted at | 1 year ago |
Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We’re focused on urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
- Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
- Take and make calls and communicate via email to other Vet Practices and clients as necessary
- Perform other duties as assigned by your team leaders
- Keep our common areas clean and well stocked
- Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
- Manage the schedule of daily appointments and walk-ins
- At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
- A high comfort level typing and utilizing multiple computer systems
- Prior experience in veterinary practices or animal care is a plus
- Excellent written and verbal communication skills
- High attention to detail and ability to multitask with accuracy and efficiency
- Experience in the veterinary industry preferred
- Strong Team Culture
- 401(k) contribution with partial employer match
- Commuter Benefits
- A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust
- Team-Based Profit Sharing
- Discount on In-Clinic Services for Pets
- 100% Tuition Reimbursement for staff pursuing LVT/CVT with our education partners
- Competitive Pay | $19-$22/hour | Based on Experience
- Paid Parental Leave
- Support for your physical and mental wellness: 100% covered health insurance, low cost dental & vision, access to mental health support programs and a free membership to One Medical
- Flexible Scheduling Models with scheduled released at least a month in advance
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