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Company | Ann & Robert H. Lurie Children's Hospital of Chicago |
Address | Skokie, IL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-06-26 |
Posted at | 11 months ago |
Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.
- Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
- Maintains physical environment of the department including toy closets, dirty/clean room, and treatment spaces.
- Assists with departmental projects as needed.
- Updates own knowledge base through continuing education, attendance at in-services and reading of literature.
- Coordinates with VIP services for patient transport from inpatient floors and/or escorts patients from the outpatient waiting room to the appropriate patient care space.
- Provides on call clinical support for inpatient procedures including delivering clinical supplies or educational materials for patient/family use and assisting with patients during procedures.
- Assists the rehab clinician during patient diagnosis, assessment and treatment.
- Independently prepares clinical environment for patients including but not limited to: ensuring availability of necessary equipment and materials for sessions and setting up/breaking down the patient care spaces.
- Organizes, labels, submits and tracks all paperwork necessary for medical records and billing.
- Participates in team meetings; obtains needed audiovisual equipment, completes meeting documentation as required.
- Maintains clinical supplies and educational tools. Inventories stock, orders and restocks as needed.
- Assists with patient scheduling and other clerical/POS duties as needed.
- Accounts for the ordering, shipping, receiving and tracking of equipment as assigned.
- Prior experience working in a Rehab Services setting preferred.
- Effective and strong interpersonal skills and communication skills, verbal and in writing. Ability to effectively communicate with Hospital/department staff, patients, parents, and community personnel.
- Strong organizational and critical thinking skills to effectively manage priorities of multiple team members. Strong planning and coordination skills.
- Must be able to learn and master the procedures and techniques necessary to assist with rehab procedures.
- High School Diploma; college coursework preferred.
- Ability to provide high level of customer service to patients, department staff, management and external customers.
- Bilingual skills preferred.
- Must be able to accept instruction and guidance and be capable of following a structured work routine. Ability to follow verbal and written directives with detail.
- Ability to work independently and exercise good and professional judgment.
- Ability to operate a personal computer and standard office equipment, such as photocopy machine, facsimile machine, calculator, etc. Proficient with Microsoft applications such as Microsoft Word, Excel, and Access required.
- Student loan servicing and support
- Tuition assistance
- Critical Illness, Accident and Hospital Indemnity coverage
- Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
- Discount on services at Lurie Children’s facilities
- Adoption benefits
- Supplemental Life, AD&D and Disability
- Backup Childcare and Eldercare
- Discount purchasing program
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