Registration Receptionist – Physician Care Express – St. Mary’s

REGISTRATION RECEPTIONIST – PHYSICIAN CARE EXPRESS – ST. MARY’S St Marys, WV 26170, USA Req #4849 Thursday, August 24, 2023 Status: Full Time – 80 hours Hours: Varies as scheduled In an environment of continuous quality improvement, t he Registration Receptionist is responsible for maintaining a positive office image, communicating patient and office needs by answering the phone, scheduling appointments, daily patient charges such as copays and payments made, and maintaining files and supportive services to the overall efficient functioning of the medical practice. Exhibits the MHS Standards of Excellence and exercises strict confidentiality at all times. Job Requirements: High School Diploma, GED, or equivalent required Minimum of 1 year relevant experience required In lieu of experience, Associates Degree may be considered based on relevancy of experience Minimum of 2 years of experience in a medical practice environment preferred Ability to perform clerical tasks, including ability to follow directions Demonstrated proficiency in Microsoft Office Applications and computer skills Excellent verbal, and written communication skills Ability to get along well with a variety of personalities and individuals Job Functions: Receives and directs phone calls to appropriate person and serves as the receptionist for the department by r esponding in a helpful way to all inquiries, answering telephone by following Hospital telephone etiquette guidelines, taking phone messages are documented accurate and complete, and screening call to determine the urgency and nature of the call and either refers calls to the appropriate staff/manager or takes a message and maintaining office records and logs as directed by supervisor. Demonstrates appropriate use of AIDET when registering patients. Enters new patient data and/or verifies patient records are up-to-date, confirms the completeness of the electronic health record (EHR), makes changes as necessary, and completes an accurate registration. Verifies insurance eligibility and benefits on each patient. Collects out-of-pocket liabilities from patients upfront and applies and reconciles daily point-of-service cash reports. Refers patient accounts to financial counselors when further explanation/education is needed regarding out-of-pocket liabilities, payment plans, etc. Operates a variety of office equipment effectively. Assumes all other duties and responsibilities as necessary. Compensation Details: Education, experience, and tenure may be considered along with internal equity when job offers are extended. Minimum hiring rate for this position is listed below. Benefits Memorial Health System is proud to offer an affordable, comprehensive benefit package to all full time and flex time employees. Medical Insurance – PPO & HDHP Dental and Vison Insurance Health Saving Account Flexible Spending Account Dependent Care Pension Plan – Defined Contribution 403b Retirement Plan Voluntary Life Insurance Short-Term & Long-Term Disability Vacation Time Sick Time Holiday Pay & Premium Shift Differential Tuition Reimbursement Tuition Repayment Performance & Market Increases Relocation Package, if applicable Memorial Health System is an equal opportunity provider and employer. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at https://www.ocio.usda.gov/document/ad-3027 , or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, S.W., Stop 9410, Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at [email protected] . Other details Job Family Non-Clinical Job Function Frontline Employee Pay Type Hourly Min Hiring Rate $14.33 Apply Now Share this job: