Regional Manager - San Antonio

SUMMARY

We are searching for a Regional Manager with a passion for creating and leading exceptional community teams. This person will drive the overall profitability of assigned properties, the development of marketing strategies focused on achieving occupancy goals, maximizing rental rates and collections, controlling expenses, promoting outstanding customer service and serving as a mentor to their teams and peers. This position requires a Valid Driver's License with no major infractions within the past 12 months.

ESSENTIAL FUNCTIONS

• Provide insight, knowledge, training and mentoring to other regional managers.
• Assist in the evaluation of the Community Director, assist with evaluations of others, ensure training and development of on-site personnel, assist with coaching, counseling sessions, and terminations.
• Review and present all information to owners and investors. Includes monthly financial reports, performance reports, annual budgets, and business plans.
• Provide input in asset management decisions and scheduling of capital expenditures.
• Work closely with the Regional VP and Senior Management in establishing strategies for the region.
• Manage financial performance by maintaining an acceptable P&L performance through the development of overall operating procedures and policy.
• Other duties as assigned
• Stays connected in the industry to identify, recruit and develop top talent when opportunities open within the company.
• Involved in new acquisitions and third-party development by providing insight, analysis, pro forma, marketing evaluations, and staffing plans.
• Develop, lead and empower associates to seize opportunities and perform at their highest level while encouraging innovation, clear communication and dedication.
• Function as a leader in creating customer service programs, develop a work environment that ensures customer service activities, enhancing the value to the organization.
• Responsible for maintaining desired internal financial benchmarks for each asset within the portfolio; occupancy levels, income levels, delinquency percentages, IRR and cash flow.

SKILLS/ABILITIES

• Ethics - Treats people with respect; Works with integrity and ethically; upholds organizational values.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in the decision-making process.
• Leadership – Mentor and inspire associates to demonstrate Kairoi’s culture and develop the skills to be successful in the current role while being prepared for the next.
• Business Acumen - Understands business implications of decisions; Aligns work with strategic goals.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.
• Customer Service - Demonstrates and supports exceptional service toward both internal and external customers.
• Planning/Organizing - Prioritizes and plans work activities.
• Social Media - Aware of digital advertising practices with a working knowledge of social media.
• Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions.

EDUCATION AND EXPERIENCE

• Must have extensive expertise in luxury class A assets – including high-rise and mid-rise design as well as new developments.
• Bachelor's degree in Business, Marketing or Real Estate a plus, but not required.
• Must be able to travel 50 – 75% of the time.
• Experience in property management may be substituted for education requirements.
• Must have a Valid Driver's License with no major infractions in the past 12 months.
• 10+ years in property management.
• Must be market expert and have a deep understanding of the history and trends related to real estate, marketing, and the overall economy5 + years as a Regional/General Manager and/or Director.