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Company | Mayweather Boxing + Fitness |
Address | Culver City, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-06-25 |
Posted at | 11 months ago |
Is this YOU?
- Provide effective decision-making regarding customer service issues.
- Support Studio Managers to properly manage and exceed all sales goals.
- Enforce corporate policies, business practices, systems, and processes.
- Oversee and support studio management, sales, and fitness teams to exceed all active member count, new membership sales, KPI production, and Revenue goals.
- Submit a monthly schedule of visits and training prior to the first of the month
- Take responsibility for studio leader evaluation and staff performance reviews, along with overseeing these processes for frontline team members.
- Develop a high-energy and high-performing culture through the expression of gratitude, rewards/contests, and recognition.
- Assist Studios to build and maintain class size through scheduling optimization.
- Plan and promote special events for the studio on a monthly basis, using the MBF SMART plan and tools for effective outreach and community involvement.
- Oversee the sales process and systems with all staff. Lead and coordinate initial and ongoing sales drivers (studio events, outreach)
- Send weekly summary reports of Regional Management Productivity and studio visit plans to the owner.
- Work with the Owner to establish annual and monthly revenue and sales goals, assess performance, and reset monthly targets to exceed growth plans.
- Train and mentor employees for ongoing success and future growth
- Support operations and success of open studios or presales sites, which may include personal sales and production contributions, as needed.
- Manage, monitor, coach/develop and evaluate the performance of the management team and frontline team.
- Take responsibility for ensuring that the facilities are clean, maintained, and operationally sound.
- Direct sales through outreach programs
- Manage disciplinary actions involving all studio employees with the assistance of the Owner and/or Human Resources support.
- Monitor all studio staff's recruiting, hiring, training, and scheduling.
- Ensure studios stay aligned with Mayweather Boxing + Fitness brand standards through consistency and continuity in all actions.
- Take responsibility for meeting performance metrics (KPIs), revenue, ordering, inventory, payroll, cost controls, and facilities maintenance.
- The ideal candidate must meet all qualifications to meet and exceed essential duties as listed above
- Must have Word, Excel, PowerPoint, and general computer expertise.
- Fitness industry experience required, with experience in an open studio and presale environment
- Bachelor’s Degree and 3-5 years of previous management experience; or equivalent combination of education and experience
- High level of attention to detail
- Can work autonomously while also being capable of reporting and responding to the direction of ownership
- Independent thinker, team player
- Excellent decision-making ability
- Must possess honesty, integrity, and accountability.
- Excellent written and verbal communication skills, with the ability to address/respond in a clear, concise, and respectful manner.
- Customer service – responds promptly to studio needs, responds to requests for service and assistance, meets commitments, and resolves member and staff issues completely.
- High level of self-motivation
- Must be outgoing and high energy with the ability to motivate and train employees.
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