Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Director Of Customer Success
- Senior Director Of Customer Success
- Customer Success Director
- Director Of Customer Success Operations
- Director Of High School Success
- Director Of Customer Success Planning
- Regional Customer Success Manager
- High Touch Operations Manager
- Director Of Global Customer Success
- Regional Director Of Customer Success
Some similar recruitments
Director Of Customer Success & Operation
Recruited by Beti 8 months ago
Address Brooklyn, NY, United States
Director, Customer Success - Amer
Recruited by Ivalua 8 months ago
Address New York, NY, United States
Director Of Customer Success
Recruited by The Greene Group 8 months ago
Address New York, NY, United States
Director Of Customer Success
Recruited by Videocites 8 months ago
Address New York City Metropolitan Area, United States
Customer Success Director Jobs
Recruited by impact.com 9 months ago
Address Buffalo-Niagara Falls Area, United States
Director, Customer Success - Remote | Wfh
Recruited by Get It Recruit - Marketing 9 months ago
Address New York, NY, United States
Vp Of Customer Success
Recruited by Jobot 9 months ago
Address Brooklyn, NY, United States
Customer Success Director Jobs
Recruited by CyberCoders 10 months ago
Address New York, NY, United States
Global Vp Of Customer Success
Recruited by Chartbeat 10 months ago
Address New York, NY, United States
Manager Of Customer Success
Recruited by PartsBase Inc. 10 months ago
Address Florida, United States
Head Of Customer Success
Recruited by Wilson Grey 10 months ago
Address New York, United States
Sr. Director, Employee Success
Recruited by Talvana 10 months ago
Address New York, NY, United States
Head Of Customer Success
Recruited by Anyword 11 months ago
Address New York, NY, United States
Senior Director, Customer Success
Recruited by Staffbase 11 months ago
Address New York City Metropolitan Area, United States
Director Of Customer Success
Recruited by ISI Technology 11 months ago
Address Buffalo-Niagara Falls Area, United States
Director, Customer And Scaled Success
Recruited by Handshake 11 months ago
Address New York, NY, United States
Manager Of Customer Success
Recruited by AllWork 1 year ago
Address New York City Metropolitan Area, United States
Director, Customer And Community Success
Recruited by Unite Us 1 year ago
Address Florida, United States
Regional Director Of Customer Success, Mm (High - Touch)
Company | monday.com |
Address | New York, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-09-09 |
Posted at | 9 months ago |
Description
- Maintain market intelligence and develop strategies to maintain monday.com’s leadership position
- Accurately forecast and track leading indicators to ensure consistent and predictable monthly/quarterly results that align with the company objectives and revenue goals.
- Partner with all members of the leadership team, including cross-functional groups (New Business, AM, Renewal, Partnership, Biz Dev, Marketing, Product, Legal, Security, etc), to ensure all phases of customer life-cycle are aligned with complementary actions and accountability.
- Accountable for key metrics and results, including new initiatives and all areas that require joint alignment surrounding the customer journey
- Collaborate globally with CS & sales leadership surrounding GTM strategy to optimize customer ROI.
- Effectively develop, design, build, and execute all aspects of the US CS business plan (with global consideration/collaboration) to predictably and consistently generate short-term results while holding a long-term perspective.
- Analyze data and dynamics to maximize existing successes and develop new growth opportunities for further scale.
- Hire, integrate, enable, develop, and retain CSMs and CS leadership talent while supporting their success and fostering a results-driven culture of collaboration, accountability, and transparency.
- Represent Sr. Leadership - This position reports to the VP of CS, with close collaboration with Programs, Ops, HR, Partnerships/Alliances, Product, and Delivery.
- BA or BS degree
- Strong customer-facing and presentation skills with the ability to establish credibility with internal and external stakeholders
- B2B SaaS experience
- Ability to take initiative and adapt
- 2+ years of managing multiple teams
- Crafting tailored customer journeys
- Experience owning retention metrics
- Positive attitude, empathetic, and high energy
- Prior experience in strategy consulting - advantage
- Superb written and verbal communication skills
- Strategically working with MM or Enterprise level accounts
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago