Records Management - Remote

Our client, a Top Pharmaceutical company needs a "Records Management" in Collegeville, PA, ASAP.

Job Title: Records Management

Location: Collegeville, PA

Duration: 6 Months

Pay Rate: $26 - $28/hr on W2

POSITION SUMMARY:

Manage direct customer account data for the client pharmaceutical customers in US and Puerto Rico to ensure compliance with federal and state requirements. Business Analysts review all incoming customer account creation and change requests, validate licensing and determine what (if any) additional requirements are needed to comply with regulatory requirements and the client policies. In addition, Business Analysts assign trade classification to customer accounts, which drives customer invoice terms, discounts, taxes, eligibility for contract pricing, and may control access to specified products. Business Analysts are also responsible for the creation and maintenance of pricing records in SAP in accordance with established controls and processes for US, and Puerto Rico pharmaceutical products.

This position is critical to the successful operation of the business as Master data is used to drive business operations from Customer Service through Finance.

Position Responsibilities

• Create and maintain customers within their appropriate sales organization and company area to ensure accurate revenue data in downstream financials. Requires extensive knowledge of SAP partner functions.
• Perform due diligence research including a comprehensive search of internal and external databases to determine and verify account's primary business activity to assign the appropriate trade class. Errors could result in non-compliance in areas of the government reporting, FDA and loss of revenue.
• Establish and maintain various pricing records for sales order management including but not limited to list prices, contract prices, promotions/deals, returns accruals, and other ad-hoc pricing requests as required by the business.
• The role requires an ability to understand key business fields within Sap as well as attention to detail.
• Respond to information requests from Customer Service Reps, Contracts, Credit Collections and Trade
• Maintain customer product portfolios to ensure compliance with PDMA/FDA guidelines and ensure the client's distributor website reflects data consistent with any restrictions.

Education And Experience

• Bachelor's degree required and 1-2 years' experience working in customer service and supply chain management
• SAP and Microsoft office, internet navigation, industry knowledge regarding customer classification and functionality preferred, knowledge of basic pricing/contracting strategies, awareness of regulatory issues concerning shipping and storing pharmaceutical product.

Technical Skills Requirements

• SAP
• Microsoft office

Physical/Mental Requirements

• Communicate w/customers via phone and computer.
• Minimal lifting 25lbs or less
• Sitting and working on computer for long periods

Hard Skills

• Communication (Written/Verbal)
• SAP Data Entry
• Multitask

Soft Skills

• SAP Data Entry for Customer Master

There is a possibility of extension.

**NOT a programmer/coder position**

100% Remote