Records And Registration Specialist

Position Number:

102467

Title:

Specialist

Functional Title:

Records and Registration Specialist

Category Status:

33-Exempt Regular

Applicant Search Category:

Staff

University Authorized FTE:

1.000

Unit:

SVPAAP-REG-Records & Registration

Campus/College Information:

Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.

Background Checks

Position Summary/Purpose of Position:

This position will be evaluated on meeting broad program objectives and goals and will be granted wide latitude for independent judgement, decision making, and problem solving. The position serves as a Records & Registration Specialist, responsible for maintaining accurate student records. The specialist is part of a cross-functional team providing a high level of academic support services to a variety of populations, including: students, advisors, and administrative offices (e.g. Student Financial Services, Undergraduate Admissions, Office of Extended Studies, etc.) to resolve registration, waitlist, billing, and grading questions and concerns. The incumbent must be able to analyze situations, facts, and information from a wide variety of sources to serve various constituents and must be able to utilize specific knowledge of related regulations to interpret and clarify policies and procedures which impact student records.

The position is responsible for managing registration and record keeping for special population(s) as assigned (e.g. DC Consortium, Inter Institutional, ROTC, etc.), regularly handle confidential and sensitive student records and academic performance information, and is responsible for creating and updating process documentation. The incumbent must be detail-oriented and have excellent customer relations skills, and be dedicated to providing consistent, high-quality service to meet operational needs. The specialist reviews and recommends enhancements to the Office’s web services and applications, and understands the relationship of such systems to the university’s student information system.

Minimum Qualifications:

• Ability to work independently and on a team. Ability to compute a variety of numerical data.
• Ability to maintain confidentiality of information obtained, and be able to perform the duties of the position in compliance with all requirements, regulations and laws, particularly the Family Educational Rights and Privacy Act (FERPA).
• Ability to gather and summarize information from multiple sources, and to compose a wide variety of written correspondence.
• Demonstrated sensitivity and discretion in handling matters affecting students, parents, faculty, advisors, administrators, and community members.
• Demonstrated self-motivation and personal skills necessary to interact with constituents and co-workers in a professional and courteous manner.
• Ability to prioritize and manage multiple activities and deadlines simultaneously, with exceptional attention to detail, accuracy, and follow-up.
• Excellent communication (in-person, telephone, and writing), interpersonal, organizational, and negotiation skills are required to interact with various university constituents.
• Ability to analyze situations and facts from a variety of sources to exercise creativity and independent judgment in resolving conflicts or suggesting solutions to problems.
• Ability to plan, organize, prioritize, and execute complicated assignments on a continual basis with minimal assistance, supervision, and instruction.
• Ability to assist in the evaluation and analysis of programs and procedures and recommend improvements and enhancements.

Preferences:

Additional Certifications:

Additional Information:

Salary Range: $52,000 – $65,000.

Job Risks

Not Applicable to This Position

Physical Demands

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and carry small parcels, packages and other items, to walk short distances, and drive a vehicle to deliver and pick up materials.

Posting Date:

08/07/2023

Closing Date:

09/07/2023

Open Until Filled

No

Best Consideration Date

Diversity Statement:

The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.