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Receptionist/Scheduler - Stamford Primary Care

Company

Stamford Health
Address ,
Employment type FULL_TIME
Salary
Expires 2023-07-10
Posted at 11 months ago
Job Description
The Receptionist/Scheduler will provide the full scope of reception and administrative office support services to the practice. M-F, 8:30am-5:00pm.
  • Assists with answering and screening calls and the triaging process of all incoming telephone calls for urgent information or services. Schedules appointments and records and forwards messages as required.
  • Maintains order of document processing area /supply closets, notifying Office Manager of the need to order supplies, ensuring all supplies are distributed upon receipt and kept in their designated areas.
  • Responds to requests for routine information or assistance within scope of knowledge and authority and refers visitors to appropriate staff members as necessary.
  • Obtains, verifies and/or updates patient demographic information.
  • Photocopying, faxing, and distributing documents as required and in a timely manner.
  • Greets and directs visitors/patients courteously and professionally.
  • Responsible for opening/closing office duties as needed.
  • Initiates calls as requested by Physician, Office Manager or other professional staff.
  • Collects co-pay and copy of the patient’s insurance identification card.

  • Ability to work under pressure in a fast-paced and at times hectic environment.
  • High School Diploma or equivalent with a minimum of three years of related front office experience required.
  • Knowledge of office equipment operation (hospital computer system, telephone system, fax machine, copy machine, etc.).
  • Solid phone/customer service skills.
  • Ability to handle sensitive and confidential information.
  • Careful attention to detail.
  • Effective communication skills, both verbal and written English proficiency required
  • Computer skills required (MS Office Word and Excel).
  • We are committed to building an inclusive workplace that values diversity and inclusion and reflects the diversity of the community and patients we serve.