Receptionist - Ypsilanti Jobs

We are looking for a reliable Receptionist who is concerned with customer satisfaction and has an eagerness to help. The Receptionists assist in front house operations as well as tend to customers checking in and calling with inquiries. To succeed as a Receptionist, you should be polite and prompt with a commitment to providing our clients with an excellent first impression. You should be thorough in ensuring customers are properly tended to, every question is answered, and passionate about satisfying clients.

• Must comply with HIPAA and CRA guidelines
• Provide exceptional customer service and problem solving
• Assist in inventory activities
• Answer phone calls and inquiries, facilitating customer needs
• Accept payment/cash handling for online orders
• Assist Store Managers with daily operations
• Research and communicate the effects of different strains and products to customers
• Maintain a clean and organized work environment
• Greet customers when they enter the dispensary, verify credentials
• Manage POS and state Metrc database entries
• Develop and maintain a positive relationship with patients, vendors, and staff

Receptionist Requirements

• Must be a Michigan resident
• Must pass a criminal and background check
• Knowledge of cannabis
• Reliable transportation
• Customer service and/or retail experience (preferred)
• Flexible schedule
• Administrative experience a plus
• Proficient computing skills
• Minimum 21 years of age
• Excellent oral, problem-solving, communication, multi-tasking, and teamwork skills

Work Location:

• Ypsilanti, Michigan

Work Remotely

• No

Schedule

• Day shift
• Weekend availability
• 12 hour shift

Experience

• Serving: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Retail sales: 1 year (Preferred)

Work Location: Multiple Locations
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