Receptionist Jobs

Who We Are…

Herbology Cannabis Co is more than just your average cannabis retailer. We are on a mission to rewrite the existing narratives that surround cannabis, one customer at a time. We seek to create an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.

With our approach, we aim to provide only the highest quality of product and service to our customers. We strive to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.

In this role you will…

• Monitoring customer queues at all times
• Always maintaining CRA compliance
• Answering calls with professional and proper phone etiquette
• Emphasizing the current campaigns, deals, events etc.
• Welcoming guests and customers into the store with a positive, upbeat and friendly demeanor
• Using proper greetings and salutations to all customers at all times
• Verifying customers legal age requirement, registering new customer in the POS system and scanning in returning customers
• Assisting with curbside and online orders when needed
• Provide customers with information regarding products, store hours and location, daily specials, website address, and more.
• Communication to budtenders for order completion updates
• Keep all online/paper menus current with daily offerings
• Performing opening, mid-day, and closing tasks, as well as general upkeep of the reception area
• Promoting the brand and getting customers excited about shopping at our location
• Supporting store management in an administrative capacity, as required
• Show up to each scheduled shift timely and presentable
• Adhering at all times to all applicable laws, regulations, policies, compliance, and protocols
• Creating personable and memorable experiences for all store patrons

Skills And Experience You Have...

• 1 year previous administrative and/or Front Desk Receptionist experience
• Excellent customer service skills and communication skills
• Must be 21 years of age or older and be able to pass a background check
• Must be able to work cooperatively as a team member
• Minimum 1 year of customer service experience working within in a retail, sales and/or hospitality environment
• Involves frequent contact with customers and staff
• Ability to operate a computer, POS system and other office equipment
• Must have strong attention to detail, organization, multi-tasking, and follow-up skills

Benefits:

• Employee discount
• Health insurance
• Sales and performance incentives

Salary: From $15.00 per hour plus daily tips

Work Atmosphere/Schedule:

• Work will generally be performed in a fast-paced retail cannabis dispensary
• Flexible schedule which will require working varied hours/days, including nights, weekends, holidays and/or events on occasion

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