Receptionist, Pcp Jobs

• Maintain physician's daily appointment schedule and prepares charts for the following day’s schedule
• Processes cancellations and no show appointments, and notifies clinician of change in schedule
• Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record
• High school graduate or equivalent
• Edit clinicians' schedules as needed to include time off, sick time, vacation, in-service and meeting time
• Strong communication and interpersonal skills
• Print and/or provide medical records information to outside agencies and physicians under established guidelines
• Schedule and reschedules patient appointments and/or consult requests in person or by telephone in the electronic medical record system in accordance to scheduling protocols
• Maintains confidentiality regarding patient information in accordance to HIPAA regulations
• Experience with current office technology, proficient with computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred
• Checks-in/registers new and existing patients in the electronic medical record, verbally verifies all demographic information, verifies insurance authorization, collects co-pays, and prepares deposits for currier pickup
• Ability to read, write and communicate in English
• Refer patients with billing inquiries and/or payment questions to the billing office
• Ensure accurate maintenance of administrative records and works and communicates effectively with co-workers, patients, visitors and other personnel within and outside the practice
• Opens and distributes mail to appropriate staff mailboxes, physicians and practice manager
• Typing skills at 30 WPM preferred
• Ability to float to other MACC practices when required
• Greets and promptly acknowledges patients’ presence in the waiting room
• Knowledge of various insurance authorization/referral requirements preferred
• Experience in an office setting with at least 1 year experience preferred
• Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests
• Perform other work related duties and activities as assigned or requested
• Maintain patient records including the scanning of documents to file correspondence, reports, test results, etc within the EMR
• Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities/ duties are met during absences or increased patient volumes
• Performs all responsibilities/duties required by the position as defined in the scope of service, to assure that the needs of the patient are well served
• Prepare associated forms such as requisitions or referral forms with review of any prep required
• Gives the appropriate paperwork to the patient to complete, photocopies patient's insurance cards, and photo ID
• Attends departmental meetings
• Medical Terminology knowledge preferred
• Check-out patients and schedules any follow-up appointments necessary, coordinates orders for laboratory, radiology, other physician’s referrals, etc.

Purpose of Position
To provide administrative support in an efficient, timely and professional manner to the MACC practice. This includes providing excellent service to internal and external customers while maintaining an efficient flow of daily patient schedule and front office operations.
Schedule Details
24 Hours per week, Mon-Fri, No Weekends & No Holidays
Organization
Medical Affiliates of Cape Cod
Primary Location
Massachusetts-Sandwich
Department
MAC-Sandwich Internal Medicine
Employee Classification
Regular-Regular
Shift
Day
Weekend Shifts
Occasional
Holiday Shifts
Occasional
Posting Start Date
Jun 22, 2023
Posting End Date
Ongoing