Receptionist Jobs

Overview
At FutureCare our Front Desk Receptionist play a key role in representing the organization with a high level of professionalism and care. As the First Impression of FutureCare, our Front Desk Receptionist are knowledgeable, helpful, and personable with a keen awareness of the day-day facility operations.
Voted 10 years in a row in The Baltimore Sun as “Top Workplaces” and recognized in US Newsweek as “ Best Nursing Homes ”, FutureCare stands out as a leader in managing health care across a continuum of care. We embrace cultural diversity within our facilities and are known for recognizing hard work and dedication. Our team members are rewarded for their compassion and care. We offer a competitive Salary, Excellent Benefits Package, Tuition Reimbursement, Employee Assistance, and a 401K Plan.
Responsibilities

• Answers incoming phone calls. Take messages or forward calls to voice mail system
• Guide or direct all visitors to their proper location
• Maintain visitor sign-in sheets on a daily basis
• Greet all visitors, vendors, and other staff members to the facility
• Works closely with the Dietary department to assist with meal notices team member lunch payments
• Explain all Covid guidelines and procedures for entering the facility
• Abide by the standards identified in FutureCare’s Statement of Corporate Ethics and the Corporate Compliance Plan.
• Sort, organize and forward all mail to appropriate staff and residents
• Perform additional clerical duties such as typing tasks as identified including letters, reports, forms, and other correspondences as assigned

Qualifications

• Previous experience working in a skilled nursing facility or a medical facility a plus
• Must have a welcoming personality and a professional demeanor
• Proven experience operating a multi-line phone system
• Ability to maintain professional working relationships
• Highly detailed and organized with the ability to multitask
• A minimum of at least 1 year of clerical or medical office experience required
• Must be able to work independently or as part of a team
• Exceptional customer service skills
• High school diploma or equivalent required