Receptionist Jobs

Job Summary

OnesourcePCS is seeking a Receptionist out of Altus AFB, Oklahoma!

Qualifications And Skills

• Comply with reasonable dress and grooming standards based on comfort, productivity, health and safety. Contractor attire will be in good repair, and should not be considered offensive, disruptive, or unsafe.
• Shall submit, at a minimum, the resume with at least two work related references to demonstrate qualifications of personnel that will be performing contract duties. References cannot be from family members or friends. Since contract award will be based in part on personnel qualifications (concurrent with notification by Contractor of need for substitute as outlined in para 3.1), the Contractor must provide (prior to placement) A&FRC and the Contracting Squadron with replacement employee’s resume to ensure substitute is equally qualified.
• Must be proficient in applying and troubleshooting Microsoft Office Suite applications to include MS Windows, MS Word, MS excel, MS PowerPoint and must quickly become proficient on other available resource software in order to maintain integrated reports using Microsoft Word with Excel spreadsheet and data analysis
• Basic communication skills appropriate in the professional environment of the A&FRC. Therefore, a minimum of 12 college credit hours in social work or social services is required; or a minimum of one-year experience working in an Air Force A&FRC or a similar helping service agency environment will be a suitable substitute.
• Shall have a good record of and maintain at a minimum, satisfactory punctuality rate and attendance record. Satisfactory is defined as not having derogatory and/or negative comments concerning punctuality or attendance. A satisfactory record of attendance and punctuality may also be verified/defined in accordance with commercial standards for authorized time-off.
• Have a basic understanding of military protocol, support group organizations, understanding of family systems in a military setting, and poses the ability to communicate and work effectively with a diverse population.
• Must have at least one full year left on their DERO’s from start of the contract.

Responsibilities and Duties

• Will provide Information and Referral (I&R) assistance to phone and walk-in customers, and other phone customers in the absence of the Community Readiness Assistant when needed, directing customers to appropriate A&FRC staff member as necessary.
• Check out books and/or videos for loan and follow up on their return.
• Maintain Discovery Center notebooks and literature, ensuring Core Compliance A&FRC staff are notified when materials need to be replenished.
• Assist customers with the A&FRC computers in Discovery Center (e.g. login and showing location of websites).
• Check-in/out resource materials. Verify authorized patrons through use of military/family member/civilian ID card prior to issuing resource materials. Make telephone calls to recover materials not returned within the established time frame.
• Provide orientations of the Discovery Center for walk-in customers and workshop participants. Update and provide handouts as appropriate.
• Ensure all customers visiting the A&FRC for something other than the Discovery Center complete and sign the Statement of Understanding forms. Until process is automated, will scan all signed consent forms into AFFIRST.
• Coordinate with A&FRC personnel when necessary to ensure customers receive correct information and/or are referred to appropriate resources and assistance.
• Meet and greet customers upon entry to A&FRC, ensuring all customers are logged into AFFIRST and/or have signed in for computers in Discovery Center.
• Assist clients with technical questions concerning use of computer programs and formatting of materials to be printed, such as but not limited to resumes.
• Provide knowledgeable information regarding referral agencies to include, but not limited to, those listed in the DRC, www.MilitaryOneSource.com.
• Ensure all customers sign in to the A&FRC to document usage of Discovery Center and A&FRC programs.
• Input and track Discovery Center and A&FRC visits in the AFFIRST data tracking system as needed throughout the day.
• Ensure Discovery Center is neat and organized. This includes updating resource racks and shelves as new materials become available, discarding outdated material, and ensuring materials are in correct locations. Straightening materials, removing trash, wiping furniture down as necessary, removing, or relocating to appropriate location non-A&FRC marketing materials.
• Conduct weekly checks of client computer usage, insuring that computers are being used for job search functions, relocation issues, deployment contacts, and not for unauthorized Internet sites. Ensure computer workstations are clean, neat, and orderly. Wipe down computer workstations and computers on a daily basis.
• Perform minor troubleshooting on computers, printers, TVs and DVD players, to include keeping printers loaded with paper, clearing paper jams, changing toner cartridges, ensuring cables are connected, assisting with using remote controls, ensuring customers know how to use equipment.
• Answer A&FRC phone line within three (3) rings, assisting callers with A&FRC services and class information and registration if requested, and directing calls to appropriate staff member. Make appropriate A&FRC Staff appointment bookings on customer’s behalf.
• Ensure all printers/copiers are always supplied with paper and toner, notifying A&FRC Chief or NCOIC when more supplies are required.
• Will assist with the administration of Personnel Readiness Inventory (PRI) or future A&FRC assessment tool along with Statement of Understanding to all customers arriving in Discovery Center waiting for appointments with Community Readiness Consultant or Specialists (CRC/CRS) or other A&FRC staff.
• Post new job listings as received and purge outdated listings on a weekly basis within the Discovery Center.

Company Overview

OnesourcePCS is an Information Technology and Health Care company providing government services to the federal market place. Our capabilities include engineering and support services, Healthcare IT, and clinical and non-clinical services, management, system integration, IT support, and managed services.

Benefits and Perks

OnesourcePCS, LLC offers exceptional benefits, including competitive compensation, Medical/Dental/Vision, short and long-term disability, life insurance, paid vacation, paid holidays, a 401(k), and semi-monthly direct deposit.

http://www.onesourcepcs.com

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