Receptionist Jobs

Description: PACE of Southwest Michigan is seeking an experienced Receptionist to add to our team! The Receptionist will serve as the first point of contact for the organization. The Receptionist will perform clerical support in an efficient and professional manner in accordance with established procedures. Skills and Knowledge

• Directs visitors to the appropriate person/location and assists participants with sign-in/sign-out log
• Excellent organizational skills
• Able to interact with the Interdisciplinary Team (IDT)
• Supports the organization by delivering excellent service to all customers including staff, participants, family, visitors, and callers
• Able to utilize basic computer skills in the workplace
• Abides by all established PACE of Southwest Michigan policies, rules, and regulations
• Ability to work a flexible work schedule
• Excellent interpersonal skills Requirements: Education: High School Diploma or equivalent. Experience : Must have at least two years experience in a clerical position with advanced computer skills preferred. Knowledge of Microsoft Office products, preferred. Ability to type 40-50 wpm preferred. Number and Type of Employees Supervised (optional): None. Licensure, Registry or Certification Required: Valid MI driver's license preferred. Special Training: Only acts within the scope of his or her authority to practice. Meet a standardized set of orientation and/or individual competencies for the specific position description established by PACE of Southwest Michigan and approved by CMS before working independently. Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date before engaging in direct participant contact. Specific Requirements and Considerations : May be subject to exposure of infectious wastes, diseases, conditions or hazardous chemicals, etc., including potential exposure to TB, AIDS, and/or Hepatitis B. Ages of Patients Rendered Care: Adult, Geriatric Key Responsibilities
• Excellent verbal and written communication skills
• Answers telephones and greets visitors in a professional and courteous manner
• Excellent attention to details
• All other duties as assigned Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit and use hands and fingers, handle or feel objects, tools or controls. The employee is occasionally required to stand and walk. The employee must be able to travel in all kinds of weather. While performing the duties of this job, the employee is required to frequently move up to 50 pounds and perform physical demands expected while providing medical care for an elderly population. Specific vision abilities required by this job include close vision, distance vision and the ability to focus. Every effort has been made to identify the essential functions of this position. However, this in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position. PI212789877
• Must have a working knowledge of computers, input/output data
• Create and update name badges and insurance cards for new participants
• High level of autonomy is required for decision making related to the job
• Must be knowledgeable of reception practices, procedures and guidelines while providing excellent customer service
• Check participants in/out utilizing various manual and electronic procedures
• Must possess the ability to make appropriate independent decisions when circumstances warrant