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Company | Mainstream Living, Inc. |
Address | Ames, IA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Mental Health Care |
Expires | 2023-06-26 |
Posted at | 10 months ago |
Hours: Wednesday-Friday 8:30am-4pm (22.5 hours/week)
- Troubleshoots office copier, fax, phones and vending machines & contact service
- Maintains kitchenette area and coffee (clean & filled)
- Keeps reception desk area cleaned and organized
- Completes tasks related to opening and/or closing of office
- Professionally handles all incoming phone calls connecting individuals with the appropriate person
- Receives and sorts mail daily into mailboxes, prepares intra-office mail/bags, stamps USPS mail & sends out as needed, receives and disburses USPS mail and supplies.
- Assists with Representative Payee duties for members or stakeholders as requested (handing out checks, receiving receipts)
- Carries out office safety measures and plans as needed.
- Provide excellent customer service and provide positive support for members and staff (answering questions, resolving issues)
- Greets individuals (members, staff & outside agency individuals) in a friendly, hospitable manner. Triage meetings, visitors, upset members/visitors/stakeholders.
- Other duties as assigned
- Replenishes supplies as needed
- Follow vehicle policies for safe operation of Mainstream Living's vehicles and safe transport of members/others if in driving position.
- Follow documentation procedures to include accurate, honest and timely completion.
- Personnel Policies and Policy manuals.
- Keep supervisor informed of critical and non-routine events. Communication is constructive, effective, and timely.
- Attendance is an essential function of work. Attend and work shifts as scheduled. Adhere to Mainstream Living's Attendance Policies for time off, on-call and attendance to training/staff meetings.
- Follow health and safety practices per Mainstream Living's policies including participation in emergency procedures, drills, proper infection control, accident/injury prevention, etc.
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