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Company | Natural Grocers by Vitamin Cottage |
Address | Tyler, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-06-26 |
Posted at | 11 months ago |
USD $16.00/Hr. -
- Staging products for efficient delivery to the sales floor.
- Providing World Class Customer Service as a number one priority.
- Scanning all incoming and outgoing product.
- Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
- Continually increasing product knowledge.
- Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
- Researching and processing all discrepancies.
- Assisting the receiving department manager in accurately receiving all incoming products including date, accuracy and damage checking.
- Using SAP and inventory management software, emailing and utilizing other IS programs as needed.
- Taking the initiative to provide additional help and backup in the store and providing store backup on the sales floor when receiving duties are complete.
- Assisting in training and monitoring of department personnel including assigning and following up on tasks.
- Communicating with department managers regarding delivery issues and vendor out-of-stocks.
- Working with the department managers to address performance issues within the department.
- Maintaining a clean and organized back room.
- This position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store.
- Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
- Maintaining the safety and security of customers and employees.
- Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
- Operating a forklift and pallet jack as required.
- Processing POs, RPOs, mispicks, invoices and paperwork timely and accurately.
- Exemplifying integrity, responsibility, and excellence and adhering to all policies.
- Following up on special orders.
- Ability to manage changing priorities and to stay focused with the task at hand.
- Possess a sense of urgency in the completion of tasks.
- Ability to obtain forklift certification.
- 1 year of experience supervising others preferred.
- Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
- High School diploma, GED or equivalent preferred.
- Ability to take direction and follow through.
- Proficient in MS Word, Excel and Outlook
- Must be cashier trained and able to count currency.
- Highly organized with great attention to detail.
- 1 year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus.
- Possess excellent customer service skills.
- Health and Wellness Program
- Advancement Opportunities and Career Development
- Good4u Crew Member Discount
- Employee Assistance Program (EAP)
- Birthday Bonus Pay
- Regular, Scheduled Pay Increases
- Vitamin Bucks (up to $2,080 earned as store credit annually)
- Holiday Pay for 5 Holidays – Stores Closed
- {N}power Program (customer appreciation and rewards program)
- Paid Nutrition Education
- Paid Time Off (sick days and vacation) that Increases with Tenure
- Employee Referral Program
- Company Paid Life Insurance
- Medical, Dental and Vision Insurance
- Retirement Savings Plan (401k) with discretionary Company Match
- Paid Medical Leave (through company paid short-term disability insurance)
- Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
- Health Savings Account (HSA) with Company Match
- Company Paid Short-Term Disability Insurance
- Paid Parental Leave
- Healthcare and Dependent Care Flexible Spending Account (FSA)
- Must be able to occasionally use the computer for data entry and use of mouse.
- Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
- Must be able to frequently to reach above chest.
- Must have the ability to constantly lift or carry up 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-100 lbs.
- Must be able to occasionally sit, squat, kneel, and climb as needed.
- Requires the use of both arms and both hands with full range of motion.
- Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
- Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
- Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.
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