Quality Team Facilities Associate

Founded in 2011, Fullscript supports 70,000 health practitioners across North America committed to delivering better patient care.

Fullscript provides the ability to prescribe and manage the use of healthcare’s best supplements all in one place. Fullscript's online prescribing platform provides access to over 20,000 practitioner-grade products from over 300 brands, enabling practitioners to create fully personalized plans for their patients. With an unrelenting focus on quality and convenience, Fullscript delivers a patient experience that can't be found anywhere else.

Fullscript is a company where teammates embrace a growth mindset, have their talents celebrated, are given the tools to Grow Faster Than The Company, and are inspired to put their wellness at the forefront of their everyday lives. As a result, Fullscript has been consistently recognized for its culture and leadership. Check out our Culture Guide here.

The Quality Team Facilities Associate is accountable for maintaining the highest quality standards for Fullscript's products and services. They will support the QA Safety & Facilities Manager in organizing and controlling documents, as well as conducting regular quality audits.

Additionally, they will assist in training activities, specifically in cGMP training. This role reports directly to the QA Safety & Facilities Manager.

This position requires candidates to be located in the Riverside, California area as it is a hybrid role.

What you'll do

• The associate assists the QA Safety & Facilities Manager in organizing quality issues such as product recalls, CAPAs (Corrective and Preventive Actions), and deviations.
• Collaboration with the Returns team is required for handling customer complaint returns or undeliverable packages. The associate conducts daily and monthly DC audits/inspections, ensuring the timely closure of any corrective actions resulting from the audits.
• They provide assistance in delivering cGMP and Controlled document training to new hires and conduct annual refresher training for all warehouse departments. Moreover, they support employees in submitting quality assurance policies and cGMP procedures.
• The Quality Team Facilities Associate, based in one of our distribution centers, holds the responsibility of ensuring strict adherence to our cGMP practices on-site
• The associate plays a key role in coordinating audit information across departments, demonstrating a willingness to familiarize themselves with cGMP standards and/or ISO certification in the same or a related industry.
• The associate is expected to fulfill any other assigned duties within the scope of the Quality department
• Oversight of equipment calibration and preventative maintenance processes is part of their responsibilities, including scheduling and monitoring preventative maintenance activities.
• They will promptly report any concerns or opportunities for improvement to the Compliance Manager.
• Collaboration with the QA Safety & Facilities Manager is essential for developing a Safety Committee.
• Internal audits at the distribution center are conducted as required, ensuring preparedness for regulatory on-site audits.
• They lead distribution center sanitation efforts, ensuring compliance with work cleaning and sanitation schedules both internally and through contracted services
• They provide support to external contractors and the property management company for routine or non-routine projects and preventative maintenance schedules.
• Accurate and up-to-date record-keeping of all relevant communications, audits, corrective action plans, preventative maintenance, and effectiveness monitoring is maintained.

Who you are

• 2-4 years experience within the Facilities Maintenance and Sanitation field of work, preferred but not required
• Ability to work in a fast-paced environment
• Ability to work and communicate effectively with various team members, suppliers, and cross-functional departments
• HS Diploma required
• Proficient in G suite products and MS programs (Word and Excel)

What we can offer you

• Flexible Paid Time Off
• Discount on Fullscripts catalog of products for family & friends
• Stock Options
• Fullscript’s 401k
• Flexible benefits package (medical, dental, vision) with HSA

*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office — whether that’s in-office, at home, or a bit of both.

Fullscript is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Please send an email to [email protected] and let us know the nature of your request and your contact information.

Our team handles both personal information and personal health information, which means candidates that receive and accept employment offers must undergo a background check.

Want to learn more? Check us out at www.fullscript.com/careers, find us on social media, or check out our culture guide.