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Quality Supervisor Jobs

Company

Saddle Creek Logistics Services
Address , Belton, Mo
Employment type FULL_TIME
Salary
Expires 2023-07-13
Posted at 11 months ago
Job Description
Why Work for Saddle Creek?
Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.

Location: Belton, MO
Shift: Monday - Friday, 7am - 3:30pm
Overview
The Quality Assurance Supervisor is responsible for leading a team of associates to ensure and maintain high quality standards throughout the facility. Supervisors will achieve a variety of goals including: accuracy, problem resolution, outstanding customer service, employee relations and maintaining a safe work environment.
Responsibilities
  • Prioritize work load according to production and planning needs
  • Maintain and update work instructions and processes across departments
  • Create and maintain daily, weekly, and monthly quality reports that will be shared with multiple layers of management.
  • Audit processes to ensure quality standards are being met and detect the root causes of problems
  • Provide quality standards and defect ranges (panoplies) as needed for production
  • Understand quality standards and measure performance against those standards
  • Effectively communicate SCLS goals, expectations, areas for improvement and successes to associates
  • Effective communication with other departments in the organization and with our customer.
  • Conduct annual performance reviews for all staff within the department
  • Personally coach, train and mentor direct reports to ensure personal growth and career development
  • Maintain a clean, professional and safe working environment by meeting or exceeding SCLS corporate safety goals
  • Promote constant and measurable improvement; teach and enforce SCLS’ Quality Policy at all times
  • Ensure exceptional customer service key performance indicators (order fill rate accuracy, unannounced inspections, inventory accuracy, etc.)
Education/Experience
  • At least 2 years of lead or supervisory experience in ISO or another quality program desirable, ideally performed in a warehouse or distribution environment.
  • Bachelor’s Degree strongly preferred.
Knowledge, Skills and Abilities
  • Ability to work flexible hours
  • Ability to multi-task and to work independently
  • Identify and understand issues, problems and opportunities; possess solid judgment, problem-solving and decision making skills
  • Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint), internet, web-based and job specific software applications
  • Ability to plan, organize and manage multiple projects and set priorities
  • Has a strong working knowledge of customer/consumer needs
  • Demonstrated leadership skills to influence department and implement and manage change
  • Ability to function in a high-stress environment while focusing on the completion of operational goals
  • Ability to develop and use collaborative relationships to accomplish work goals by listening, sharing ideas and appreciating others’ efforts
  • Ability to build a cohesive team
#LI-AR1
Benefits:
  • Career development and opportunity for internal promotions
  • Tuition reimbursement for further education
  • Company paid life insurance and short term disability
  • Annual bonus eligibility
  • Vacation and holiday pay
  • Benefits package including medical, dental, vision, HSA and medical reimbursement
  • Employee assistance and identity theft protection
  • 401(k) match
Saddle Creek is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster
here
. View the Pay Transparency Nondiscrimination Provision
here
. View the E-Verify Posting
here
.
Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to and let us know your contact information and the nature of your request.