Housekeeping Supervisor Jobs

BASIC FUNCTION

This position will be supervised, train and inspect the performance of assigned Housekeeping staff ensuring that all procedures are completed to the established standards. This person will assist where necessary to ensure optimum service to guests.

QUALIFICATIONS (Education, Knowledge, Training, & Work Experience)

• Prior experience required
• Excellent customer service skills

ESSENTIAL FUNCTIONS

• Supervise staff in the performance of all daily procedures to ensure they are performed to standards
• Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests Qualifications
• Fluency in English both verbal and non-verbal. Provide legible communication
• Ability to input and access information in the property management system/computers
• Prepare and distribute assignment sheets to assigned staff and review priorities Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom and storage area
• Ability to maintain confidentiality of guest information and pertinent hotel data
• Ability to direct performance of staff and follow up with corrections when needed
• Computer mathematical calculations
• Ability to ascertain departmental training needs and provide such training
• Ability to perform job functions with attention to detail, speed and accuracy
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
• Knowledge of proper cleaning techniques and chemical handling, requirements and use of equipment
• Inspect public areas/bathrooms, restaurants, offices and service areas after being cleaned by respective personnel, using designated checklists

HOTEL SPECIFIC ESSENTIAL FUNCTIONS

• Aid guests in locating other areas of the hotel (walk them to destination if possible).
• Respond to any reasonable task as assigned by manager.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Familiarity with parking validation procedures.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.

ENVIRONMENT and POSITION ANALYSIS

Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

I have read the above job description and testify that I am able to perform the essential job functions for this position.

Brand: The Abernathy
Address: 157 Old Greenville Hwy Clemson, SC - 29631
Property Description: The Abernathy
Property Number: 7234