Quality Specialist (Healthcare) - Entry Level

Why MCR Health?

A career at MCR Health offers exciting opportunities with one of the largest Healthcare companies in the areas we serve. Now, more than ever, we are looking for exceptional people to support our passion to provide "Exceptional Care to Everyone, Every Time" and our Mission to serve everyone. Whether you are providing direct patient care or in other areas of our Company, you can find a home here. We invite you to be part of our community where you can grow your career and serve with your heart.

In our time of Company growth, we are seeking a Quality Specialist.

Work Location: Bradenton, FL

As Part Of This Role, You Will

• Be the person who calls our patients with a smile in their voice who helps them schedule the care they need to be healthy
• Audit patient charts in the EHR for quality measures and complete outreach to patients with open quality care gaps
• Answer questions about our services and hours

What You Need To Bring To This Role

• Ability to maintain confidentiality and act with discretion
• Ability to effectively interact with patients/customers in stressful situations
• Detail oriented with an organized mindset
• EHR experience a plus
• MCR Health is a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.
• Billing and coding experience a plus
• Must be flexible, resourceful, and able to troubleshoot
• Proficient in Microsoft Office required
• Polished in both personal appearance and interactions
• Must be able to handle multiple tasks simultaneously and set priorities
• Tech savviness and comfortable with technology
• 6+ months experience in a healthcare environment required
• Bilingual (Spanish/English) a plus
• Working knowledge of medical terminology required
• High School Diploma or GED minimum
• Excellent listening and interpersonal skills

Job Posted by ApplicantPro