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Public Affairs Specialist (Social Media Community Specialist)

Company

US Smithsonian Institution

Address , Washington, 20024, Dc
Employment type FULL_TIME
Salary $64,957 - $84,441 a year
Expires 2023-07-17
Posted at 1 year ago
Job Description

Duties

The Social Media Community Specialist researches, develops, edits and publishes original content on social media channels. Periodic weekend and evening duty hours are required.

In this position, you will:

  • Develop content that is informative, educational, entertaining and engaging while supporting the mission and goals of the NMAAHC and SI. Assist in the execution of a comprehensive social media content strategy in collaboration with stakeholders.
  • Select, edit, and optimize images from the Museum’s digital archives and online collection, as well as other available online sources, for publishing to the Museum’s digital platforms and channels.
  • Research potential stories for original social media content suitable for publishing across all NMAAHC social media platforms and channels in coordination with the #OnThisDay calendar. Collaborate with other social media content specialists, writers, curatorial staff and External Affairs teams members to assist with editing content for Linkedln, Twitter, Facebook and YouTube.
  • Select appropriate stories, programs, and links for daily publishing from existing Museum digital archives and the Museum’s online collection for publishing to the Museum’s social media channels.
  • Create unique content for Snapchat, Instagram, blogs, and short videos.
  • Respond to comments and customer queries. Build relationships with current and prospective customers, industry professionals and journalists. Collaborate with team members and staff across the museum and SI.

Requirements

Conditions of Employment

  • U.S. citizenship
  • Males born after 12/31/59 must be registered with Selective Service.
  • Pass Pre-employment Background Investigation
  • Maintain a Bank Account for Direct Deposit/Electronic Transfer
  • May need to complete a Probationary Period

Conditions of Employment

COVID-19 VACCINATION REQUIREMENTS:

For the latest information on the COVID-19 vaccination requirements and its impact on your application, click on Smithsonian Institution’s Frequently Asked Questions.

Qualification requirements must be met by the closing date of the announcement.
For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions on OPM website.

Qualifications

Basic Qualification: Experience that equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.

In addition to the basic qualification requirement above:

You qualify for this position if you have one year of specialized experience equivalent to at least the GS-07 level in the Federal Service. For this position, specialized experience is defined as demonstrated experience using multiple social media platforms and applications for a museum, educational or cultural institution; participating in the development of social media content, customer service, partnerships, and strategies; and using digital platforms to tell engaging stories on real-time live video platforms (for example Snapchat, Instagram Live).

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.
Or Education: Two full years of progressively higher level graduate education leading to a master’s or equivalent degree related to the position may be substituted to meet the experience requirements.

Or a Combination: Education and experience may be combined to meet the basic qualifications. For a full explanation of this option please see the Qualification Standards.

Special Instructions for Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. For instructions on where to fax these documents, see the "Required Documents" section of this announcement.

All applicants who meet or exceed minimum qualifications will receive a final rating within one of three category groups based on one or more stages of evaluation which measure job-related criteria:

Best Category - Meets the minimum qualification requirements and excels in most of the job related competencies above.

Better Category - Meets the minimum qualification requirements and satisfies most of the job related competencies above.

Good Category - Meets the minimum qualification requirements, but does not satisfy most of the job related competencies above to a substantive degree.

This category rating process does not add veterans' preference points, but protects the rights of veterans by placing them ahead of non-veterans within each quality category. The Hiring Manager may make selections from the highest quality category (Best Category) provided no veteran in that category is passed over to select a non-veteran in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied. Veterans who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. Applicants who have not submitted a resume in the USAjobs system and/or have not answered all of the vacancy questions will not be considered for this position.

Education

This position has no basic education requirement.

Additional information

This position is included in the bargaining unit.

Current or Former Political Appointees: Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Office of Human Resources. Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:

  • Position title;
  • Agency; and,
  • Beginning and ending dates of appointment.
  • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);

Recruitment Incentive: Recruitment incentive(s) may be authorized for this position. However, approval for incentives are contingent upon various availability. If authorized, certain incentives will require the incumbent to sign a service agreement to remain in the Federal government for a certain time period.

Note: This statement does not imply nor guarantee an incentive will be offered and paid.

ATTENTION: Due to the large number of qualified applicants for positions of this type, this job announcement will close at 11:59 pm Eastern Time on either: (A) The closing date listed above or (B) The date that 150 applications are received; whichever occurs first. If the announcement closes on the date that 150 applications are received, all applications submitted by 11:59pm that day will be given consideration, including those in excess of 150. We encourage applicants to apply as soon as possible to ensure their applications are submitted before the announcement closes. We will not consider applications which are late due to the announcement closing once the above number of applications is reached.


  • BenefitsThe Smithsonian offers a comprehensive benefits package that includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options. Please see Benefits at https://www.si.edu/OHR/benefits for a complete description. Flexible Spending Accounts - https://www.fsafeds.com/ Health Insurance - http://www.opm.gov/insure/health/index.asp Leave - http://www.opm.gov/oca/leave/index.asp Life Insurance - http://www.opm.gov/insure/life/index.asp Long Term Care Insurance - http://www.ltcfeds.com Retirement Program - https://www.opm.gov/retirement-services/

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants for this position may be evaluated in multiple stages. The first stage is an evaluation of your responses to the online multiple-choice questions that assess your experience, education, and/or training for the job related competencies below:

  • Skill in oral communication.
  • Ability to analyze and report on editorial issues related to digital content, publishing strategy and editorial guidelines.
  • Ability to manage multiple social media platforms in order to create, update and monitor an organization’s outreach efforts through social media.
  • Ability to leverage social media to support an organization’s educational, goals and programs.
  • Skill to write or produce original digital content for a museum, blog or cultural institution.

If you are found qualified for this position and meet or exceed a predefined rating threshold from your questionnaire responses, you may be contacted by email to complete or submit additional assessments such as work samples, short essays, or other appropriate assessments within approximately one week of the job announcement closing. If you do not meet the rating threshold to move to the next evaluation stage, you will be notified promptly by email.

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.


You may preview questions for this vacancy.

  • Social security number request
  • New employee probationary period
  • How to Apply

    Click on the "Apply Online" button on the upper right side of the page. Please Note:

    • You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you).
    • You may submit required documents by uploading them online during the application process.
    • The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
    • If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below.

    Agency contact information

    Yvonne Humphries

    Phone

    202-633-7448

    TDD

    202-633-6409

    Email

    [email protected]

    Address

    SMITHSONIAN
    Office of Human Resources
    POB 23772, 600 Maryland Avenue SW, 517
    Capital Gallery
    Washington, District of Columbia 20013-7012
    United States

    Next steps

    At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt. The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS;" e-mailing [email protected]; or by contacting the Office of Human Resources Representative listed.

    Additional Information:

    • Tips on applying for Smithsonian jobs are available at https://www.si.edu/OHR/howtoapply.
    • The Smithsonian does not pay relocation expenses but recruitment incentives may be authorized.
    • The Smithsonian embraces diversity and equal employment opportunity (www.si.edu/oeema).
  • The Smithsonian embraces diversity and equal employment opportunity (www.si.edu/oeema).
  • Tips on applying for Smithsonian jobs are available at https://www.si.edu/OHR/howtoapply.
  • You may submit required documents by uploading them online during the application process.
  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request
  • Reasonable accommodation policy
  • Financial suitability
  • Signature and false statements
  • The Smithsonian does not pay relocation expenses but recruitment incentives may be authorized.
  • You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you).
  • Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), hours worked per week, and salary for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position.For assistance with creating a resume, please click here.
  • Selective Service
  • Proof of Veteran's Preference - DD214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF) 15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter.
  • Privacy Act
  • If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below.
  • Equal Employment Opportunity (EEO) Policy
  • Proof of U.S. accreditation for foreign study, if applicable.
  • The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
  • Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    Your application package should include the following documents:

    • Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), hours worked per week, and salary for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position.

      For assistance with creating a resume, please click here.
    • Proof of Veteran's Preference - DD214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF) 15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter.
    • Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
    • Proof of U.S. accreditation for foreign study, if applicable.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • BenefitsThe Smithsonian offers a comprehensive benefits package that includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options. Please see Benefits at https://www.si.edu/OHR/benefits for a complete description. Flexible Spending Accounts - https://www.fsafeds.com/ Health Insurance - http://www.opm.gov/insure/health/index.asp Leave - http://www.opm.gov/oca/leave/index.asp Life Insurance - http://www.opm.gov/insure/life/index.asp Long Term Care Insurance - http://www.ltcfeds.com Retirement Program - https://www.opm.gov/retirement-services/

Required Documents

Your application package should include the following documents:

  • Proof of U.S. accreditation for foreign study, if applicable.
  • Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), hours worked per week, and salary for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position.For assistance with creating a resume, please click here.
  • Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
  • Proof of Veteran's Preference - DD214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF) 15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


Help

This job is open to

  • The public U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

This position is open to all U.S. Citizens or U.S. Nationals. More than one selection may be made from this announcement.