Property Desk Adjuster - Must Live In The Midwest

This is a full-time, remote daily claims Desk Adjuster position. MUST HAVE DESK ADJUSTING EXPERIENCE, ADJUSTING PROPERTY HOMEOWNER CLAIMS.

You must live in the following Midwest states to be considered:

• Kansas
• South Carolina
• Michigan
• Wisconsin
• North Carolina
• Colorado
• Nebraska
• Missouri
• Will also accept Nashville, TN; Tallahassee, FL; San Antonio, TX
• Ohio
• Minnesota
• Illinois
• Indiana
• Iowa

Overview

The Desk Adjuster will investigate, evaluate, reserve, negotiate and resolve assigned claims in accordance with client guidelines. The adjuster will provide timely, accurate, fair, and professional service to all clients and insured parties while maintaining a high level of production. Must have property claim handling experience.

Key Responsibilities

• Other Duties as assigned
• Sets proper reserves
• Prepares technical claim documents and correspondence
• Interpret policy language and evaluate coverage issues of multiple different policies and endorsements
• Addresses diaries, emails and voicemails
• Conducts thorough investigations, as outlined in the claim handling guidelines and best practices
• Reviews and evaluates property claims for coverage and further claim handling procedures to conclude within required statutory time frame
• Takes recorded statements as needed
• Interviews, telephones, or corresponds with insureds, claimants, vendors, carriers, witnesses, public adjusters, attorneys, etc. to gather important information to support the claims; including proofs of loss
• Denies, settles, or authorizes payments to property claims based on coverage, field reports, and verifiable damage
• Contributes to department efforts with an emphasis on team collaboration
• Prepares report of findings of an investigation

Qualifications

• Proficient in Xactimate and Xactanalysis
• Familiar with a variety of field concepts, practices and procedures
• Strong writing skills related to policy interpretation is a must
• Analytical and proactive claim handling skills
• Carrier experience strongly preferred
• Excellent customer service skills
• Proficient in working all loss perils
• Proficient in reconciling supplements
• Ability to speak Spanish a plus
• Guidewire experience strongly preferred
• 2-5 years of homeowner claims experience
• Good organization and time management skills
• Decision making skills and the ability to work independently
• Experience in negotiating settlements
• Proficient computer & typing skills - working knowledge of MS Office: Word, Excel and Outlook
• Must hold a valid claims adjusting license
• Proficient oral and written communication is a must

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