Project Coordinator (Remote) Jobs

Overview

We are seeking a Project Coordinator (Remote) to join our growing team!

Responsibilities & Qualifications

Position Summary

Provides consistent, reliable support to the Client Services teams in the effort to maintain and retain clients. Promotes overall brand client satisfaction by assisting the Client Services team with daily client activity and coordination of events. Exhibits a professional and courteous demeanor in direct contact with clients and co-workers. Proactively seeks knowledge and training around technical and product support to facilitate the best possible client interactions.

A Day in the Life

• Proactively coordinates internal departments to support the Client Services team in meeting client account performance objectives and critical milestones in meeting deadlines for assigned client accounts.
• Proactively coordinates with the Client Services team to assess, clarify, and validate client needs on an ongoing basis.
• Supports the Client Services team to ensure client events are positioned for success through preparation and execution of products and service, whether performed remotely or in person.
• Prioritizes tasks and initiates problem-solving, solution-oriented goals in the effort to effectively address client needs, while coordinating the involvement of all necessary company personnel.
• Creates and updates training documentation as needed for both internal and external use.
• Builds strong relationships with others; display enthusiasm, build high morale, and promote a friendly group-working environment.
• Establishes productive, successful professional relationships with the Client Services team through consistent, credible, and pro-active engagement.

We Are Looking For Someone Who Brings

• Ability to work both individually and as a member of a team are necessary
• Other Skills:
• Ability to work effectively within a fast-paced, deadline-driven environment
• Computer/Technical:
• Demonstrated ability to multi-task while meeting and prioritizing multiple deadlines.
• Preferred knowledge of Client Association Management Systems such as NetForum, Aptify, ACGI, among others. Experience with other registration and software platforms are a plus.
• Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
• Demonstrate ability to learn and understand basic office software applications
• Work involves personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation
• Ability to work in a team environment and interact with all levels of management as well as vendors and customers.
• Excellent verbal and written communication, organization and follow up skills
• Confident, motivated and a self-starter.
• Requires 1 to 3 years of related experience
• Demonstrates a commitment to and are stewards of the Company’s core values.
• Experience:
• Tact, diplomacy and maturity in all client and company interactions.

Total Rewards

Accommodations

Community Brands welcomes and encourages applications from people with disabilities. Reasonable accommodations are available, on request, for candidates taking part in all aspects of the selection process.

About Us

Community Brands – leveling the playing field between for-profits and purpose-driven organizations

Community Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 employees in the US, Canada, UK, Australia, India, and the Philippines, we know that our success is driven entirely by the people of Community Brands. Through professional opportunity, we strive to give each person a clear path to success and personal growth. We embrace diversity and believe that our differences in experience and perspective are the key to our sustained success.

Why work here?

Good People, Doing Good Things : Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us.

• Purpose-Driven Culture
• Flexible Planned Paid Time Off
• Passionate About Community Involvement
• Casual Environment
• 401(k) Savings Plan & Company Match
• Medical, Dental & Vision Benefits
• Generous Sick Leave
• Work-Life Balance
• Company Paid Short Term Disability
• Company Paid Parental Leave
• Remote Flexibility

Community Brands actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity and eligibility to work in the United States (without sponsorship) and to complete the required employment eligibility verification form upon hire.